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Trouble downloading 3.5.1 update

As 13sport indicated there wasn't a "bootlegged" copy. I got it right from the TSB link.

Which is a problem, in and of itself. The TSB and the update was targeted to the dealer due to the need for an updated card. It wasn't intended for self installation on SyncMyRide.
 



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My iPhone 5 paired last week, without a problem, using the last "jump drive" update. Is this new update and SD map card for everyone, or only if you are having issues? BTW I was using a I4 before, and I don't use the music apps in the car. I would sure like for the smartphones calendar to be read by MFT. It's pretty much useless as is.
 






As 13sport indicated there wasn't a "bootlegged" copy. I got it right from the TSB link.

If you think about it, the guys in the shop are not as computer savvy as many on this board. If those guys can do it, surely we can. And the fact that a several hundred of us that read this board knew about it and the dealer didn't have a clue about it is also very telling. I had to give him the TSB number and part number for the A4 card.

I have not seen any difference in the bluetooth performance. It was good before, but I don't have the iphone that came out 2 minutes ago that was supposed to pair up with software written 6 months ago....and somewhere I seem to remember that that the software for MFT was written/provided by Microsoft (tweeked by 3rd party "engineers") and iphones are from Apple, which of course couldn't possibly cause any problems with compatability ;)
So, if you perform a tsb that is intended for dealer to perform, and you lock up your apim, would you expect Ford to warranty your apim? Sometimes there are reasons for dealer to perform repairs. Just because there is a tsb for a given issue , it doesn't meen the given vehicle has that issue. With all the issues out there, I think all mft installs should be done at the dealer, IMO.
 






by bluetooth problems, I'm referring to using the handfree bluetooth for phone calls. Mine has always sounded like I'm in a severe wind tunnel to the other person which makes it impossible to use.
 






by bluetooth problems, I'm referring to using the handfree bluetooth for phone calls. Mine has always sounded like I'm in a severe wind tunnel to the other person which makes it impossible to use.
so is the blue tooth wind tunnel issue fixed by this latest MFT update?
 






so is the blue tooth wind tunnel issue fixed by this latest MFT update?

Good question. I have not yet had a chance to test it since I was updated to the newest version. I'll try to test it on the way home from work.
 






so is the blue tooth wind tunnel issue fixed by this latest MFT update?

I have only had a chance to use the in-vehicle bluetooth once since the update. The person on the other ends said that it sounds a little better, but the wind-tunnel noise is still present.
 






:exporange
So, if you perform a tsb that is intended for dealer to perform, and you lock up your apim, would you expect Ford to warranty your apim? Sometimes there are reasons for dealer to perform repairs. Just because there is a tsb for a given issue , it doesn't meen the given vehicle has that issue. With all the issues out there, I think all mft installs should be done at the dealer, IMO.

While I agree you shouldn't be performing TSB's yourself, the TSB instructions are the same as the self installs from SMR, the only reason for it being a dealer only install is obviously the new NAV card (and possibly the recalls related to cooling and apims on earlier models).

Also . . . MFT updates should (and coincidentally do) apply to all vehicles currently using MFT. The update package has separate files for individual models and will only apply the files that correspond w/ your vehicle.

Also . . . when the vehicles are sold, one of main marketing points for MFT is the fact it was designed for simple, frequent, and user installable updates giving it an edge over the competition since it should never be considered "outdated". My sales rep on my initial 2011 XLT purchase SOLD me MFT with this as part of his pitch.

If you read through these threads, dealers are ordering and replacing APIM's without even looking at the vehicle or MFT. Someone says they have a problem with MFT, they order a new APIM, the ability for the dealers to diagnose and fix problems in relation to MFT is ridiculously insufficient. I trust my own expertise as an embedded systems developer for the last 15 years over the Ford tech's who asked me to explain the latest TSB to them. MFT was in a completely unusable state on a BRAND NEW, TWO WEEK OLD 2013 SPORT, rebooting as often as twice a day while driving. If I happened to have gaffe something while updating, it wouldn't have been any worse than the condition it was already in.

You will also see going through these recent threads that dealers are refusing to do the update when asked by the customer. The update VASTLY improves the stability and performance of MFT, and is covered under warranty, and the dealers have such a lack of understanding about MFT that they are refusing good customers the right to a functional system.
 






Sorry, but what exactly is the v3.5.1 good for if I'm not pairing my stone-aged mobile phones and I don't have navigation? Does the update make the system perform better?

We still don't have the v3.2.2 here in the Philippines. FORD really is lagging here when it comes to dealing with customer service.
 












:exporange

While I agree you shouldn't be performing TSB's yourself, the TSB instructions are the same as the self installs from SMR, the only reason for it being a dealer only install is obviously the new NAV card (and possibly the recalls related to cooling and apims on earlier models).

Also . . . MFT updates should (and coincidentally do) apply to all vehicles currently using MFT. The update package has separate files for individual models and will only apply the files that correspond w/ your vehicle.

Also . . . when the vehicles are sold, one of main marketing points for MFT is the fact it was designed for simple, frequent, and user installable updates giving it an edge over the competition since it should never be considered "outdated". My sales rep on my initial 2011 XLT purchase SOLD me MFT with this as part of his pitch.

If you read through these threads, dealers are ordering and replacing APIM's without even looking at the vehicle or MFT. Someone says they have a problem with MFT, they order a new APIM, the ability for the dealers to diagnose and fix problems in relation to MFT is ridiculously insufficient. I trust my own expertise as an embedded systems developer for the last 15 years over the Ford tech's who asked me to explain the latest TSB to them. MFT was in a completely unusable state on a BRAND NEW, TWO WEEK OLD 2013 SPORT, rebooting as often as twice a day while driving. If I happened to have gaffe something while updating, it wouldn't have been any worse than the condition it was already in.

You will also see going through these recent threads that dealers are refusing to do the update when asked by the customer. The update VASTLY improves the stability and performance of MFT, and is covered under warranty, and the dealers have such a lack of understanding about MFT that they are refusing good customers the right to a functional system.

This is 100% accurate.
 






Had the update done by the dealer today. Can't really say that I've notice much of a difference except for a few buttons that were moved. I never had the rebooting issue. I do see that I have Sirius Traffic Services again. Not sure why or for how long. Everything shows as 'Subscribed'. Weather is still only available for the U.S. Perhaps we get a free preview when this update is done.
The bill to Ford for the update was $147 (CDN). The only thing I had to do was pair the phone again.

Peter
 






Hey Peter when you go to Sirius Travel Link gas prices does it show them or does it show N/A
 






Hey Peter when you go to Sirius Travel Link gas prices does it show them or does it show N/A
Gas Prices and Sports are in a continuous loading cycle. During the last free preview the Gas Prices just showed some, but not all, of the station locations around here but no prices.

Peter
 






Had the update done by the dealer today. Can't really say that I've notice much of a difference except for a few buttons that were moved. I never had the rebooting issue. I do see that I have Sirius Traffic Services again. Not sure why or for how long. Everything shows as 'Subscribed'. Weather is still only available for the U.S. Perhaps we get a free preview when this update is done.
The bill to Ford for the update was $147 (CDN). The only thing I had to do was pair the phone again.

Peter

Do you think we could send Ford a bill for the last two udates we did ourselves? ;)
 






Hey guys, I'm new to the forum and you guys are educating me a great deal. But I have one simple question. I have a 2011 Ford Edge SPORT that I purchased this week and I'm wondering how would I know if I need the A3 or the A4 card for the upgrade?
 






Hey guys, I'm new to the forum and you guys are educating me a great deal. But I have one simple question. I have a 2011 Ford Edge SPORT that I purchased this week and I'm wondering how would I know if I need the A3 or the A4 card for the upgrade?
Happy New Year Rondo1. I don't know if the update for the Edge is the same as for the Explorer. For the Explorer when the V3.5.1 update was done it also required the A4 SD card. I'm guessing that would apply to the Edge as well.
You have posted your question in the Explorer Forum but there are some members here who also have the Edge. I didn't see a forum specifically for the Edge.
It was highly recommended that the update be done by the dealer. If you are attempting to download it from syncmyride.com, you will have to order the SD card or see your dealer.

Peter
 






Hey guys, I'm new to the forum and you guys are educating me a great deal. But I have one simple question. I have a 2011 Ford Edge SPORT that I purchased this week and I'm wondering how would I know if I need the A3 or the A4 card for the upgrade?

Hi, Rondo1!

Which card do you have in your SD slot now? If you'd like, shoot me a private message with your VIN, and I'll check to see if you're updated to the most current software.

Rebecca
 






Actually I have an appointment with the dealer this Friday to do the update. I actually thought this car had navigation, but it seems that it does not. I'll have to go check to see which card is in the slot.
 



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Actually I have an appointment with the dealer this Friday to do the update. I actually thought this car had navigation, but it seems that it does not. I'll have to go check to see which card is in the slot.

If you don't have NAVIGATION in the top right-hand corner of your MFT screen, you don't have NAV. Vehicles have to leave the factory with NAV; you won't be able to add it after.

Rebecca
 






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