List of Useful Threads 6th Generation Ex and Aviator Recalls, TSB, FSA and SSM

[peterk9]

Recall #19C06 SAFETY COMPLIANCE RECALL FOR SELECT 2020 FORD EXPLORER AND LINCOLN AVIATOR VEHICLES


DEARBORN, Mich., Aug. 7, 2019 – Ford Motor Company is issuing a safety compliance recall for select 2020 Ford Explorer and Lincoln Aviator vehicles for a potentially missing manual park release cover. Federal Motor Vehicle Safety Standards require the manual park release cover be in place and only removable with a tool. If the cover is not installed, the manual park release lever may be inadvertently activated, which could result in unintended vehicle movement if the electronic park brake is not applied, increasing the risk of crash

Also, the instrument cluster of affected vehicles may be in factory mode, which disables warning alerts and chimes, and does not display the PRNDL gear positions and which gear is selected. Factory mode is used to reduce battery drain during the production process. Federal Motor Vehicle Safety Standards require the gear positions and selected gear to be displayed whenever the shifter is not in park.

Ford is aware of one report of an accident occurring during vehicle transport within the production process. The incident resulted in only vehicle damage.

This action affects 13,896 vehicles in the United States and 239 in Canada. The majority of affected vehicles are in dealer inventory. The issue will be remedied prior to delivery to customers.

Affected vehicles were built at Chicago Assembly Plant and include:

• 2020 Ford Explorer vehicles built from March 27, 2019 to July 24, 2019
• 2020 Lincoln Aviator vehicles built from April 10, 2019 to July 24, 2019

Dealers will inspect for the manual park release cover and install one, if necessary. Dealers will also verify the instrument cluster is out of factory mode and clear any diagnostic codes. The Ford reference number for this recall is 19C06.

About Ford Motor Company
Ford Motor Company is a global company based in Dearborn, Michigan. The company designs, manufactures, markets and services a full line of Ford cars, trucks, SUVs, electrified vehicles and Lincoln luxury vehicles, provides financial services through Ford Motor Credit Company and is pursuing leadership positions in electrification, autonomous vehicles and mobility solutions. Ford employs approximately 194,000 people worldwide. For more information regarding Ford, its products and Ford Motor Credit Company, please visit www.corporate.ford.com.





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[blwnsmoke]

Recall #19C07 - Seat-back Issue

Ford recalls over 500,000 trucks and SUVs, including Explorer, F-150, and Lincoln Aviator

For the second time in a month, Ford is recallingthe brand-new 2020 Explorer and 2020 Lincoln Aviator for minor safety issues. This recall, which also affects certain 2018-2020 Ford F-150s, 2019-2020 Ford F-Series Super Duty trucks, 2018-2019 Ford Explorers, and 2019-2020 Ford Expeditions, pertains to potentially faulty seat-back reclining mechanisms. In total, the recall touches 550,186 vehicles.

A mechanical part meant for relaxation and comfort has the Ford Motor Company stressin'. Ford says potentially affected vehicles might be missing the "third pawl required for seat-back strength" in the reclining mechanisms on certain seats. Because of this, the seats might not properly keep a person in place during the event of a crash or otherwise.

In the F-150s, F-Series Super Duty trucks, 2018-2019 Explorers, and Expeditions, the recall affects vehicles with manual driver and/or front passenger seat-back recliners. On the 2020 Explorers and Lincoln Aviators, rear outboard seats with manual recliners are of concern. Of the more than 550,000 vehicles, 483,325 vehicles are in the United States, 58,712 are in Canada and 8,149 are in Mexico.

Thus far, Ford is not aware of any injuries from the issues. Ford says it expects most vehicles will not need repair, but dealers will inspect the seat structures out of precaution. If fault is found, dealers will replace the seat structure altogether. For this recall, Ford's reference number is 19C07. Contact your dealer for more information.

• 2020 Ford Explorer vehicles built at Chicago Assembly Plant from Nov. 21, 2018, through Aug. 21, 2019, and
  
  
• 2020 Lincoln Aviator vehicles built at Chicago Assembly Plant from April 12, 2019, through July 16, 2019.

 

[blwnsmoke]

Another recall

Ford recalls 2020 Explorer and Escape, 2019 F-Series Super Duty

"The 2020 Explorer recall potentially affects 10,655 vehicles in the U.S., most of which are still on dealer lots. Explorers with 2.3-liter and 3.3-liter gas engines might have wiring harnesses that have not been properly secured. If the harnesses move out of position, they could hit the air-conditioning pulley, which could damage either the harness, the pulley, or both. Over time, this type of contact could cause a short circuit and/or fire. Ford says it will correct the problem and replace any parts that have been damaged."

 

[peterk9]

SSM 48197 - 2020 Explorer/Aviator - AWD - Clicking/Grinding Noise From Transfer Case When KeyFob Wake Up/Unlocks/Starts Vehicle

Some 2020 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit a noise during vehicle wake-up. This noise may be louder in the general area of the driver's seat. This noise may be due to the transfer case clutch actuator learning its ready position. The sound is a moving motor "zipper" sound and will happen 0-2 times, depending on how the learning process completes. The vehicle wake-up process does not happen on every vehicle engagement by the customer, only if enough time has passed for the modules to be in sleep mode. This is a characteristic noise of the learning process and no repairs should be attempted.

(thanks to PlatinumOwner)

 

[peterk9]

SSM 48206 - 2020 Explorer/Police Interceptor Utility - Discharge Battery No Crank Built On or Before 30-Aug-2019.

Possible fix for Deep Sleep Mode warning.

Se the following post for description; Possible Deep Sleep Fix

Thanks to RayoVac.

 

[blwnsmoke]

Recall # 19S49

In some affected vehicles, the convolute protective sleeve on the liquid fuel line is not long enough. This may allow for potential hard contact with the convolute-protected vapor fuel line, Ford said. Over time, with vibration and engine roll, hard contact between the two fuel lines could cause the convolute on the vapor fuel line to rub through the plastic liquid fuel line. A fuel leak in the presence of an ignition source increases the riskord is not aware of any reports of accident, injury or fire related to this condition, the company said.

The recall affects 3,858 vehicles in the U.S. and federal territories, 35 in Canada, and seven in Mexico.

Affected vehicles were built at the Chicago Assembly Plant:

• Ford Explorer vehicles built Jan. 18-July 17, 2019
• Lincoln Aviator vehicles built Jan. 15-July 17, 2019

Dealers will inspect vehicles for a full-length yellow-colored protective convolute on the liquid fuel line. If the convolute does not cover the full length of the liquid fuel line, dealers will remove the existing convolute, replace it with one that has the correct length and secure it with a tie strap. The Ford reference number for this recall is 19S49.

Ford pass does list the recall if yours falls within the dates.

 

[peterk9]

SSM 48386 - 2020 Explorer - ST And Platinum Trim Level - Various IPC Features Inoperative -Built On Or Before 01-Jul-2019

Some 2020 Explorer vehicles equipped with ST or Platinum trim levels and speedometers reading miles per hour (MPH) built on or before 01-Jul-2019 may exhibit various instrument panel cluster (IPC) features inoperative such as trip meter shows only zeros for miles/timer and dashes for MPG, fuel economy only shows dashes, eco coach shows 99 percent, unable to control dimming, and/or lighting intensity does not change with ambient light level (day/night). This may be due to thesoftware in the IPC. To correct the condition, perform the Instrument Panel Cluster (IPC) Software Update using the latest software level of the appropriate Ford diagnostic scan tool. For claiming, use causal part 10849 and applicable labor operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2020 CAR: TW U625N EXPLORER

(from info supplied by jmr061)

 

[peterk9]

SSM-48623 - 2020 Explorer/Aviator - 21 Inch Perelli Tire - Vibration at Highway Speed.

Thanks to Phil (Cobra Jet)

 

[peterk9]

SSM-48606 - 2020 Explorer/Aviator - 10R60 Automatic Transmission Fluid Leak

Thanks to Phil (Cobra Jet)

 

[peterk9]

SSM-48689 2020 Explorer/Aviator 2.3L/3.0L Ecoboost - Illuminated MIL/Engine Coolant Over Temperature

Thanks to Cobra Jet

 

[peterk9]

FSA 20B19 2020 Explorer with 2.3L engine
This program will be in effect through May 31, 2021. No mileage limit.

REASON FOR THIS PROGRAM Some of the affected vehicles may be stuck in low gear after first starting the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. An illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243 may be present in memory.

https://www.explorerforum.com/forums/attachments/ford-explorer-20b19-pdf.316600/

Thanks to newmantjn

 

[peterk9]

SSM 48757 - Various Vehicles - Deep Sleep Mode Notification In FordPassù And/Or LincolnWayù Cell Phone Apps

Some customers may experience a notification in the FordPassù and/or LincolnWayù apps that indicates their vehicle has entered "deep sleep mode". This mode is enabled due to the vehicle not being started for 14 consecutive days or battery voltage is at/or below 9.5 volts. Some 2020 models will also set a warning if the telematic control unit (TCU) has received an automatic over the air update. The purpose of deep sleep mode is to conserve battery voltage. When deep sleep mode is enabled, the TCU is powered down and all communication with the FordPassù and/or LincolnWayù apps are disabled. To wake the vehicle from deep sleep mode, manually start the vehicle. More deep sleep mode information can be found in the FordPassù or LincolnWayù apps under: More > Guides > click in search entry box > type "deep sleep" and click on "Ask".

Thanks to Cobra Jet

 

[peterk9]

TSB 19-2390 Multi-Contour Seats
Intermittent Multi-Contour Seat Operation And/Or Massage And Lumbar Adjust Inoperative

Issue: Some 2015-2019 F-150, 2015-2020 Explorer, 2017-2019 F-Super Duty, 2017-2020 Continental, 2018-2020 Expedition/Navigator, 2016-2018 MKX, 2019-2020 Nautilus, 2020 Aviator/Corsair and 2013- 2020 MKZ vehicles equipped with multi-contour seats may exhibit intermittent multi-contour seat operation and/or massage and lumbar adjust inoperative from the seat switch or SYNC screen with or without diagnostic trouble code (DTC) B1471, U024B, and/or U024C

https://static.nhtsa.gov/odi/tsbs/2019/MC-10169898-0001.pdf

Thanks to ISTGradFromPSU

 

[peterk9]

SSM 48983 - 2020 Explorer/Police Interceptor Utility - Front Recovery Hook - Built On Or After 14-Nov-2019
Some 2020 Explorer/Police Interceptor vehicles built on or after 14-Nov-2019 may not be equipped with an installation point behind the front fascia to mount a front recovery hook. The installation point was deleted as a running change. The vehicle is not misbuilt. The addition of any parts would not be considered a warrantable repair. Do not submit a claim for this condition.

APPLICABLE VEHICLES
2020 CAR: TW U625N EXPLORER

Thanks to Butt86

 

[peterk9]

SSM 48626 - Glove Box Clip Delete

2020 Explorer vehicles built on or after 21-Jan-2020 will have a glove compartment which no longer has a clip/bracket to hold the owner manual. The clip/bracket has been eliminated from the glove compartment. The vehicle is not misbuilt. Do not submit a claim for this condition.

APPLICABLE VEHICLES
2020 CAR: TW U625N EXPLORER

Thanks to Butt86

 

[peterk9]

SSM 49032 - Various Rear Parking Aid Camera Concerns – Built Through 27-May-2020

Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely inoperative. If a vehicle exhibits any of these conditions, replace the rear parking aid camera. Refer to Workshop Manual (WSM), Section 413-13. For claiming, use causalpart 19G490 and any applicable labor operations in Section 11 of the Service Labor Time Standards (SLTS) Manual.

APPLICABLE VEHICLES
2020 CAR: TF CX483N CORSAIR
2020 CAR: TW U625N EXPLORER
2020 TRUCK: FE P558N SUPER DUTY

Thanks to Jason, jmr061.

 

[peterk9]

SSM 48653 - 2020 Explorer/Aviator - Power 3rd Row Seat Fold Inoperative.

Thanks to member DGoebel.

 

[blwnsmoke]

2020 Ford Explorer service brakes, hydraulic TSB (Bulletin SSM 49011)

Bulletin Date:	Jul. 21, 2020
Component:	Service brakes, hydraulic.
Bulletin Summary:	Some 2020 explorer/aviator vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (dtcs) stored in the anti-lock brak
Vehicles covered in this TSB:	2020 Ford Explorer, 2020 Lincoln Aviator.

 

[blwnsmoke]

2020 Ford Explorer service brakes, hydraulic TSB (Bulletin SSM 48969)

Bulletin Date:	Jul. 10, 2020
Component:	Service brakes, hydraulic.
Bulletin Summary:	Some 2020 explorer/aviator vehicles may exhibit a perceived lack of power brake assist or extended brake pedal travel at initial vehicle start up with diagnostic trouble code (dtc) c0047:64 stored in the anti-lock brake system (abs) module.
Vehicles covered in this TSB:	2020 Ford Explorer, 2020 Lincoln Aviator.

 

[peterk9]

Thanks to member Brink85