I would have the dealer fix it under warranty.
As mentioned above, take it to the dealer. If you attempt repairs, they may say that you caused the problem and refuse any possible warranty coverage, assuming it is covered.
opps, updated my profile. 21 ST.
The warrantee is only for 3 years bumper to bumper on my 2020 Explorer. So, no fix at the dealership unless you pay for it. I called Ford Customer service, and they are not helpful. There is a Video on how to fix it yourself online. . That may be better for a longer lasting repair than anything the dealership will do for you. Planned obsolescence of this repair.
Welcome to the Forum.
Its a crazy repair and labor intensive, total bill 350.00 not under warranty even my 3rd party considered cosmetic. Basic warranty 3/36 would cover. They cut me a break at 95/hr labor rate all for 2 rubber bands. Ford come on an recallnthis pathetic design and flaw.
Im in North Port FL so high 90's but what a pain dealer doing it now for 350.00 but intially quoted 682 due to labor intensive i said hell no and they called me back and lowered the price .110 degrees+ in our area for a month and the rubber bands broke. Who would ever imagine. LOL
Rubber bands, another one of Ford's "better ideas".
Thank uWelcome to the Forum.
Peter
Most of the 2020 interior is held together with the cheapest plastic available. It really sucks. Mine was less than 6 months old when all the creaks and rattles started. Luckily I play music on the radio at volume level 8, so it drowns most of it out.110 degrees+ in our area for a month and the rubber bands broke. Who would ever imagine. LOL
Rubber bands, another one of Ford's "better ideas".
I honestly have no real issues, other than that. I also have a 21 Hybrid. Its the stupid cup holder need a recall on a poor design.
I use my cupholders every day for almost 4 years and luckily haven't had any issues with them. Also I have not had the chrome peel on the switches like everyone else has had. Mine is an 11/19 build too, which is pretty early. I've had the driver's seat panel break a couple times and repaired under 36 month warranty. The rattles and creaks are so annoying from the hatch area, rear door panels, dash and driver's seat. But none have bothered me enough to have fixed under bumper to bumper warranty. For the sake of new customers, I hope the new interior on the 2024 holds together better and feels better too. Mine never really felt like a $60K vehicle should feel.
Agreed
Ford does, on the Lincoln brand.
