relgro
Member
- Joined
- August 8, 2022
- Messages
- 23
- Reaction score
- 23
- City, State
- Beaufort
- Year, Model & Trim Level
- 2002 Explorer XLS 4.0
I just bought my Explorer a little over 3 weeks ago..2002 XLS 4.0 with 203k miles on it. I have another of the exact same model that I've had since 2009(193k miles), but it's been sitting in my yard for over a year because it needs a new transmission(would be the 2nd rebuild/replace on that one). I just bought the new one because the entire vehicle cost me only a little more than what the transmission would've cost for my old one, it's cosmetically in better shape and this new one just had the transmission replaced in January of this year with a 3 year warranty. Not even 1k miles on this new tranny yet. And I figure I can just part out my old one for this new one if I need to.
The new explorer has a bit of a rough idle but it drove smooth and like I said, it's got a new tranny. 2nd day after purchase of course check engine light comes on, but it's driving fine and I'm not really worried. I always planned to have some regular maintenance items completed asap, just to give the new purchase a little TLC. First on the list was oil change, etc so that weekend I took it into valvoline and they did an oil change, rear differential fluid change, and the 3-part fuel system cleaning. They said it looked like I may have a small vacuum leak that was causing the rough idle, but otherwise it was good and after servicing it still ran good aside from the previously mentioned rough idle.
So next up on my pre-planned maintenance was getting a tune up..new plugs and wires, plus now I also want them to look for a vacuum leak. So I call my usual mechanic and he's swamped, can't get to me for a while and I was ready to get it done. So I googled another mechanic...this is where I made my mistake, I shoulda just waited on my known and trusted mechanic. Found this company that looked like they had good reviews and ended up taking it in to them. I went to drop it off and when I got there I found their shop was housed within one of those big storage facilities where anyone can rent whatever size storage unit they need. They had taken off early for the day, it was only 3pm in the afternoon when I dropped it off.
Around noon the next day, I finally get a call from them apologizing that they are just now calling as they were late getting in that morning(leaving early and coming in late???). They did the tune-up and replaced a vacuum hose, but that I still have rough idle and two cylinders misfiring(I'm pretty positive he said the 1st and 2nd cylinder) and also that they were pulling a transmission solenoid code from the check engine light. I explain the transmission was just replaced in January and it's under warranty so we move on from that. He says he'll look into the misfiring cylinders, but wants to know if he can go on and get paid for the work completed so far. He says he knows it's weird asking for payment now over the phone prior to pick up but we're a small business blah blah blah. $382 for just plugs and wires which I'm pretty sure is a rip off. Feel like I've paid only $200-$250 in the past...
So I pay it over the phone, and then he suggests I replace the intake manifold, the ignition coil, and all 6 fuel injectors without even looking at any of that stuff. Keep in mind, I'm not knowledgeable enough on motors or know exactly what a misfire feels like to have said, "wait a minute, my engine was NOT misfiring when I brought it to you!"
So a few minutes later he calls back with a price for his suggested solution to the misfires...$1100, but he'll need $900 up front for the parts. I say no thanks, I can't afford that right now.
After I get off work, I go to pick it up. Once again, there's no one at the "shop" and its only 4:30pm. They left my key in the same place I left it for them. So I start driving home, hit 35-40 mph and the car starts jerking/shaking badly, driving like ****. Wtf I'm thinking, I was expecting it to still be driving smooth like it was before, so this must be the misfiring cylinders. It most certainly was NOT doing this before their "tune-up". So I call them first thing the next morning and say that my car was not driving like that before I dropped it off to them. They reply that they did not take it on a test drive before performing any of the work, so they have no way of knowing whether the cylinders were misfiring prior to the tune up or not, and there's nothing they can do aside from what they already suggested to fix the issue...BS!!!
I have no idea what these guys did, but they definitely screwed me, and they clearly have cash flow issues as a business. Expensive lesson learned ugh.
My normal mechanic tried to go by the house to look at it, but of course I missed his call and he couldn't find anything really wrong while he was there. Only tested the engine in the driveway and didn't actually drive it and could only get it to misfire once from cylinder 4 but couldn't get it to repeat itself. No misfires from cylinders 1 and 2 as the other guys said. He reset the lights and went on to his next gig..when I spoke to him later I explained the whole situation in more detail and he told me to just drive it til the light comes back on and let him know so he can see what code's coming back after reset. Laughed his ass off at the other mechanics solution and quote as well.
Here's exactly what it's doing: when I hit 35-50 mph and try to maintain a speed in that range with my foot lightly on the gas and rpms around 1000, it jerks/shakes badly. If I step on the gas and rev it up it seems like I can power through and it stops, and if I take my foot off the gas it stops..it does it only when I'm lightly on the gas trying to maintain a speed in that range. I borrowed my friends code reader when the light came back on over the weekend, the only code I'm pulling is P0760 which is shift solenoid C malfunction. Should it be sending codes for misfires or not? I took it to the transmission place today since it's under warranty and they called back and said that they can't do anything with it until I get the engine misfires fixed. I was hoping in going to them before calling my normal mechanic back that all the issues could be stemming from this code and a transmission issue since it seems like the misfires happen in correlation with a gear change when those rpms drop down low. But no they said, my engine is definitely misfiring and it's not a transmission issue.
Does this sound like anything to anybody? So annoying. Like what car starts acting up only AFTER a tune-up? Btw, the wires are hooked into the coil pack in the correct sequence, already checked for that.
Thanks for any replies.
The new explorer has a bit of a rough idle but it drove smooth and like I said, it's got a new tranny. 2nd day after purchase of course check engine light comes on, but it's driving fine and I'm not really worried. I always planned to have some regular maintenance items completed asap, just to give the new purchase a little TLC. First on the list was oil change, etc so that weekend I took it into valvoline and they did an oil change, rear differential fluid change, and the 3-part fuel system cleaning. They said it looked like I may have a small vacuum leak that was causing the rough idle, but otherwise it was good and after servicing it still ran good aside from the previously mentioned rough idle.
So next up on my pre-planned maintenance was getting a tune up..new plugs and wires, plus now I also want them to look for a vacuum leak. So I call my usual mechanic and he's swamped, can't get to me for a while and I was ready to get it done. So I googled another mechanic...this is where I made my mistake, I shoulda just waited on my known and trusted mechanic. Found this company that looked like they had good reviews and ended up taking it in to them. I went to drop it off and when I got there I found their shop was housed within one of those big storage facilities where anyone can rent whatever size storage unit they need. They had taken off early for the day, it was only 3pm in the afternoon when I dropped it off.
Around noon the next day, I finally get a call from them apologizing that they are just now calling as they were late getting in that morning(leaving early and coming in late???). They did the tune-up and replaced a vacuum hose, but that I still have rough idle and two cylinders misfiring(I'm pretty positive he said the 1st and 2nd cylinder) and also that they were pulling a transmission solenoid code from the check engine light. I explain the transmission was just replaced in January and it's under warranty so we move on from that. He says he'll look into the misfiring cylinders, but wants to know if he can go on and get paid for the work completed so far. He says he knows it's weird asking for payment now over the phone prior to pick up but we're a small business blah blah blah. $382 for just plugs and wires which I'm pretty sure is a rip off. Feel like I've paid only $200-$250 in the past...
So I pay it over the phone, and then he suggests I replace the intake manifold, the ignition coil, and all 6 fuel injectors without even looking at any of that stuff. Keep in mind, I'm not knowledgeable enough on motors or know exactly what a misfire feels like to have said, "wait a minute, my engine was NOT misfiring when I brought it to you!"
So a few minutes later he calls back with a price for his suggested solution to the misfires...$1100, but he'll need $900 up front for the parts. I say no thanks, I can't afford that right now.
After I get off work, I go to pick it up. Once again, there's no one at the "shop" and its only 4:30pm. They left my key in the same place I left it for them. So I start driving home, hit 35-40 mph and the car starts jerking/shaking badly, driving like ****. Wtf I'm thinking, I was expecting it to still be driving smooth like it was before, so this must be the misfiring cylinders. It most certainly was NOT doing this before their "tune-up". So I call them first thing the next morning and say that my car was not driving like that before I dropped it off to them. They reply that they did not take it on a test drive before performing any of the work, so they have no way of knowing whether the cylinders were misfiring prior to the tune up or not, and there's nothing they can do aside from what they already suggested to fix the issue...BS!!!
I have no idea what these guys did, but they definitely screwed me, and they clearly have cash flow issues as a business. Expensive lesson learned ugh.
My normal mechanic tried to go by the house to look at it, but of course I missed his call and he couldn't find anything really wrong while he was there. Only tested the engine in the driveway and didn't actually drive it and could only get it to misfire once from cylinder 4 but couldn't get it to repeat itself. No misfires from cylinders 1 and 2 as the other guys said. He reset the lights and went on to his next gig..when I spoke to him later I explained the whole situation in more detail and he told me to just drive it til the light comes back on and let him know so he can see what code's coming back after reset. Laughed his ass off at the other mechanics solution and quote as well.
Here's exactly what it's doing: when I hit 35-50 mph and try to maintain a speed in that range with my foot lightly on the gas and rpms around 1000, it jerks/shakes badly. If I step on the gas and rev it up it seems like I can power through and it stops, and if I take my foot off the gas it stops..it does it only when I'm lightly on the gas trying to maintain a speed in that range. I borrowed my friends code reader when the light came back on over the weekend, the only code I'm pulling is P0760 which is shift solenoid C malfunction. Should it be sending codes for misfires or not? I took it to the transmission place today since it's under warranty and they called back and said that they can't do anything with it until I get the engine misfires fixed. I was hoping in going to them before calling my normal mechanic back that all the issues could be stemming from this code and a transmission issue since it seems like the misfires happen in correlation with a gear change when those rpms drop down low. But no they said, my engine is definitely misfiring and it's not a transmission issue.
Does this sound like anything to anybody? So annoying. Like what car starts acting up only AFTER a tune-up? Btw, the wires are hooked into the coil pack in the correct sequence, already checked for that.
Thanks for any replies.