For those with 3/14 roll-off dates

[gregross]

I sent Seni a msg on Friday and Monday but no response. Does anyone know if she is away? I had a build date of 3/16 and trying to check status

 

[rnmomx2]

gregross, I know Seni posted on the boards this morning so she's "here". I have found that sometimes it takes her several days to respond to a PM. I sometimes think she doesn't respond unless there's news to report, or maybe she's just backlogged with requests.

 

[jpp5862]

Just found out from Seni, my 3-17 build date was correct and the Ex has be released from the factory for shipping. I guess that's where the nail biting is occurring now. Hope there are no snags.

Same for me, built 3/16 and released for shipping. I'm hoping too that there's no snags and it arrives soon (this week would be great), but shipping seems to be more of a "black hole" for tracking the vehicle. Once it's released for shipping it doesn't seem like there's much info until the dealer calls to say it's here.

 

[IslandFamily]

I wish our cars had a tracking number so we could track the shipment up until it arrives!

 

[esandye]

gregross, I know Seni posted on the boards this morning so she's "here". I have found that sometimes it takes her several days to respond to a PM. I sometimes think she doesn't respond unless there's news to report, or maybe she's just backlogged with requests.

Seni said she was gone last Friday and is catching up on PM's

 

[gregross]

thanks. it is like having baby! Well..not quite.

 

[mwoods269]

tried facebook but that site is down

 

[esandye]

thanks. it is like having baby! Well..not quite.

Seni probably thinks we all have dependency (on her) issues and need to see shrink!

 

[mwoods269]

syncmyride has been up for me for a while now. Gen2 v2.7 installed. Just heard I've been assigned a transport vehicle.

 

[blwnsmoke]

Seni just replied to me from a message I sent last Thursday. Released for shipping, eta 3/28, so I expect it the week of, not on 3/28. Crossing my fingers!!

What I don't understand is why SYNC is still not registering my VIN being my vehicle has been released and awaiting shipping.

 

[FordService]

The waiting is killing me!!! Our build date (per Seni) was 3/12 and our window sticker reflected that as well. Our ETA was today, the 21st. I haven't heard from Seni today but the dealer sent an email with the status history and it's showing the car was actually built on 3/15 with a new ETA of 3/30...bummer! I'm so ready!!!!

The wait is killing me too! LOL I have finally reached your PM and have sent a reply. Have a good week!

Seni

 

[FordService]

I sent Seni a msg on Friday and Monday but no response. Does anyone know if she is away? I had a build date of 3/16 and trying to check status

Hey gregross,

I actually was out of town since Friday but returned Monday to all the wonderful PMs sent by my biggest fans! Please check your PMs as I was able to reply this afternoon. Thank you!

Seni

 

[FordService]

SO true! Seni is my BFF (best Ford friend) right now!!!

And this is why I LOVE my job! You two are really good at making me feel good. It's too bad I can't get in there and move those Explorers myself, or I would!

Seni

 

[FordService]

Same boat.. build 3/17, confirmed it was on the line on 3/17.. still can't pull up on syncmyride as of 5 minutes ago... just keeping getting "there is a problem with the VIN you provided.." Grrr...

Knowing Seni is busy, I sent her a PM on 3/17 figuring I wouldn't hear back till probably today but still haven't heard from her. I've seen a few posts on the sit this afternoon from her. Patiently waiting!!

blwnsmoke and possibly a few others,

I'm sorry if my reply to your request has been delayed. I am trying to reply as quickly and efficiently as I can and I appreciate your continued patience. I received your private message and I replied. Check your inbox!

Seni

 

[rnmomx2]

Seni, my build date is today, is there any way to find out if it is actually built or should I just hold tight and keep checking syncmyride to see it that's been installed?

 

[Impc830]

Seni just replied to me from a message I sent last Thursday. Released for shipping, eta 3/28, so I expect it the week of, not on 3/28. Crossing my fingers!!

What I don't understand is why SYNC is still not registering my VIN being my vehicle has been released and awaiting shipping.

I have exact same status. Dealer said it was released for shipping with an Eta of 3/28 still. Seni said no update on ETA as of yet. However, not showing up on sync my ride yet. I am in So Cal. Hope it makes it next week as planned.

 

[Impc830]

Finally showing up on syncmyride woohooo. Time to ship?!?!?

 

[FordService]

Seni probably thinks we all have dependency (on her) issues and need to see shrink!

Um....no comment. LOL JK!

Seni

 

[tdube]

I just got my Ford Explorer XLT delivered yesterday at dealer and picked it up last - WOOT WOOT... I ordered and roll off was 3/14 as well.

 

[esandye]

I just got my Ford Explorer XLT delivered yesterday at dealer and picked it up last - WOOT WOOT... I ordered and roll off was 3/14 as well.

Congratulations, you may be the first 3-14er to get delivery!