Houston, we have a problem.

[Terry H]

My second day of driving it & I have a problem with the dash screen between the tach & speedometer going on & off on my XLT.
For some odd reason I found I can make it stay on by opening my door until the door ajar warning comes on in that screen & then shutting the door, most of the time it takes from 2 to 6 repetitions though & that is far from normal driving, people probably think I'm either sick or an idiot! Any clues??

 

[1995E]

Transport mode, go to the dealer and tell them to turn transport mode off.

 

[uniquename]

Transport mode, go to the dealer and tell them to turn transport mode off.

From usranger's sticky.

21664 2011 EXPLORER - EXITING TRANSPORT MODE
2011 EXPLORER VEHICLES ARE DELIVERED IN BATTERY SAVER TRANSPORT MODE. A MESSAGE MAY APPEAR IN THE CLUSTER MESSAGE CENTER, STATING VEHICLE IS IN TRANSPORT MODE. EXITING TRANSPORT MODE IS LISTED AS STEP 7 ON THE 2011 FORD EXPLORER PRE-DELIVERY SERVICE RECORD AND SHOULD BE PERFORMED JUST PRIOR TO CUSTOMER DELIVERY. TO EXIT TRANSPORT MODE THE IGNITION MUST BE IN RUN WITH ENGINE OFF, PRESS BRAKE PEDAL 5 TIMES AND PRESS HAZARD SWITCH 4 TIMES (ON, OFF, ON, OFF) WITHIN 10 SECONDS. IF NOT MANUALLY EXITED, TRANSPORT MODE WILL AUTOMATICALLY TURN OFF AFTER THE VEHICLE IS DRIVEN 75 MILES. NOTE: VEHICLES WITH PUSH BUTTON START CAN ACHIEVE IGNITION RUN MODE BY DEPRESSING THE START BUTTON TWICE WITHOUT DEPRESSING THE SERVICE BRAKE PEDAL.
EFFECTIVE DATE: 12/21/2010

 

[Terry H]

thanks guys!! when my wife gets home I'll do that & let you know.

 

[Terry H]

I tried resetting the transport mode & it made no difference, it seems to work ok if I restart the engine everytime which means I just deal with the screen malfunction or wear out my starter until the fix arrives next quarter.

 

[Sgt1411]

I saw this in USRangers TSB list perhaps this is closer to your problem;

21716 2011 EXPLORER/EDGE/MKX HIGH LEVEL CLUSTER BLANKS OUT
SOME 2011 EDGE, MKX, AND EXPLORER VEHICLES MAY EXPERIENCE THE LCD SCREENS ON THE BASE AND HIGH SERIES CLUSTER INTERMITTENTLY BLANKING OUT, AND THEN COMING BACK ON AFTER AN IGNITION KEY CYCLE. REPLACING THE INSTRUMENT CLUSTER WILL NOT CORRECT THE CONCERN. DO NOT ATTEMPT INSTRUMENT CLUSTER SERVICE FOR THIS CONDITION AS REPLACEMENT PARTS WILL FUNCTION IN THE SAME FASHION. ADVISE THE CUSTOMER THAT CYCLING THE IGNITION WHILE STOPPED AND IN 'PARK' WILL CLEAR THIS CONDITION AND RESTORE THE DISPLAY. IF THE ISSUE IS DIFFERENT THAN WHAT IS DESCRIBED ABOVE, CONTINUE WITH NORMAL DIAGNOSTICS. ENGINEERING IS AWARE OF THE ISSUE AND UPDATED CLUSTERS SHOULD BE AVAILABLE IN THE SECOND QUARTER OF 2011 TO ADDRESS THIS CONCERN. CONTINUE TO MONITOR OASIS FOR UPDATES.
EFFECTIVE DATE: 02/02/2011

 

[Terry H]

any one else having a problem with the panel on the dash?? Restarting usually fixes it, but it only works about 40% of the time. I hear a fix is coming, just wondering how many are bad?

 

[jim911]

trans mode

My wifes car just started doing it 1 day after service at dealer. I went through the suggested fix on prev post with no luck. Also drove it 140 miles with no change. Anything new on this? Hard to find ones way home without nav.

 

[FordIVTteam]

My wifes car just started doing it 1 day after service at dealer. I went through the suggested fix on prev post with no luck. Also drove it 140 miles with no change. Anything new on this? Hard to find ones way home without nav.

Hi, Jim911!

Please contact your dealer to make an appointment. They will have to fix this for you.

Rebecca