Kingfish1
Member
- Joined
- July 5, 2001
- Messages
- 14
- Reaction score
- 0
- City, State
- Mentor, OH
- Year, Model & Trim Level
- 2001 Explorer Sport
Just installed a KKM Tru-Rev sport induction kit in my 01 Explorer Sport. I am very pleased with the results. The kit itself was well made and bolted in nicely (I did have to use an existing fastener for the included mounting bracket, rather than the one provided). My only gripe about the kit itself was the somewhat vague instructions. However, if you are even the least bit handy, you should be able to complete the install in about 30 minutes easily. All I needed was a 10mm, 8mm, and 12mm socket.
The increase in power was astonishing! I took a short drive prior to installation to get a good "feel" for the acceleration and sound, and then again after installation. Wow, what a difference! Much more raw power, and a great "throaty" growl during acceleration. The product itself is great, and I would highly recommend it.
I was a bit put off by the customer service I received from KKM, however. When I called to order, I forgot to give an alternate shipping address. The guy that helped me was obviously not pleased when I called back to give the shipping address. Also, after installing the kit I noticed that when revving to 3500 rpm in park that the engine began to surge. Not being highly technically savvy, I called KKM to inquire and was told by the same guy that took my order that it was "ridiculous" to rev to 3500 in park. He then said it was the stock rev limiter, and it would happen with any intake system on my vehicle. I appreciated the help, but didn't appreciate his condescending attitude. This, coupled with my experience placing the order, is causing me to be reluctant to ever order anything form KKM again (thinking of getting a chip soon).
Has anyone had similar experiences with KKM, or am I just being too touchy? Appreciate any feedback.
The increase in power was astonishing! I took a short drive prior to installation to get a good "feel" for the acceleration and sound, and then again after installation. Wow, what a difference! Much more raw power, and a great "throaty" growl during acceleration. The product itself is great, and I would highly recommend it.
I was a bit put off by the customer service I received from KKM, however. When I called to order, I forgot to give an alternate shipping address. The guy that helped me was obviously not pleased when I called back to give the shipping address. Also, after installing the kit I noticed that when revving to 3500 rpm in park that the engine began to surge. Not being highly technically savvy, I called KKM to inquire and was told by the same guy that took my order that it was "ridiculous" to rev to 3500 in park. He then said it was the stock rev limiter, and it would happen with any intake system on my vehicle. I appreciated the help, but didn't appreciate his condescending attitude. This, coupled with my experience placing the order, is causing me to be reluctant to ever order anything form KKM again (thinking of getting a chip soon).
Has anyone had similar experiences with KKM, or am I just being too touchy? Appreciate any feedback.