Touch screen acting up

[bodine465]

I've reviewed a bunch of similar threads here, but haven't come across a specific solution. My wife's 2015 Explorer XLT screen started acting up yesterday. Sync 2 system. Won't bring up the climate screen and most other touches brings it to the navigation screen. Won't go to radio either. Touch is working because I can get it to react to different points on the navigation screen. Can't get to the system screen to do a master reset, so I disconnected the battery for a bit, which did bring it to the "system maintenance" screen on startup, but still has the same issue. I have Forscan and figured I'd try a master reset that way, but I'm not seeing which module and setting to use to reset it. Any ideas?

 

[peterk9]

It's possible the APIM might be the problem. The Accessory Protocol Interface Module is the 'brains' of the MFT system.

Peter

 

[bodine465]

It's possible the APIM might be the problem. The Accessory Protocol Interface Module is the 'brains' of the MFT system.

Peter

Yeah, that's kinda what I'm thinking. Tried a couple other things, but still messed up. I took this as the Explorer God telling me that it was time to upgrade to Sync 3. Found a complete kit on sale on Aliexpress for $200, so I jumped on it. Always concerned about "deals" from China, but I used Paypal's 4 payment method, so they'll be able to stop and recover any payments before they're complete if it turns out to be a scam. Been lucky with Aliexpress so far.