SterlingGrayXLT
Member
- Joined
- May 24, 2011
- Messages
- 32
- Reaction score
- 1
- City, State
- Saint Joseph, MI
- Year, Model & Trim Level
- 2011 Ford Explorer XLT
Does it really exist? Has anyone run one after getting the MFT Update in the past weeks? I might be dumb, but I'm not stupid. My sync system no longer shows an option for running the VHR. I also can not access it over the voice/sync system.
I had an issue with an intermittant dash light being on (before and after the update). I wanted to try and capture the issue via the VHR and could not locate it in the system. Before the update I had utilized the VHR several times. I had a conversation with the technology team a few weeks back asking how I could find it, and we walked through the process and concluding that it is not where it is supposed to be. They advised to go to the dealer and have them reload the update. Had my car serviced the other day for 2 TSB's and 1 other issue, added this request to my list. Was told that there was nothing wrong with it. I still can't see the health report to run.
FordIVTteam, any advice on what to do (outside of going to the dealer)? Considering I just picked up my car from the dealer again yesterday and they advised that when they plugged it in, their test shows that the VHR is working properly. I asked if they'd click through it in the car actually but they didn't think they'd be able to since they didn't have the phone it was hooked up to.
I had an issue with an intermittant dash light being on (before and after the update). I wanted to try and capture the issue via the VHR and could not locate it in the system. Before the update I had utilized the VHR several times. I had a conversation with the technology team a few weeks back asking how I could find it, and we walked through the process and concluding that it is not where it is supposed to be. They advised to go to the dealer and have them reload the update. Had my car serviced the other day for 2 TSB's and 1 other issue, added this request to my list. Was told that there was nothing wrong with it. I still can't see the health report to run.
FordIVTteam, any advice on what to do (outside of going to the dealer)? Considering I just picked up my car from the dealer again yesterday and they advised that when they plugged it in, their test shows that the VHR is working properly. I asked if they'd click through it in the car actually but they didn't think they'd be able to since they didn't have the phone it was hooked up to.