- December 6, 2020
- Reaction score
- City, State
- Year, Model & Trim Level
- 2020 Explorer XLT
Hello, New to the forum, but just bought my 5th Ford Explorer a '21 LTD.
Although an entirely different engine and transmission, my 2006 XLT had a shifting problem when cold only. During the 1-2 shift, it would feel jerky like I was stabbing the throttle on and off quickly. After about a mile or so and slightly warmed up, it would not happen again until the next warm up cycle. The fix was a PCM reflash, but heres the kicker. The first reflash cured the problem for about a week. Took it back and they did it again, and the problem never returned. I would contact the dealer.
Also, some modern cars retard the timing during shifts to reduce emissions, mainly HC, which can feel like an interruption in engine power. This is usually felt more during heavier throttle applications. You may be feeling some of this and it may be separate from the problems you describe.
I'm off for a couple of days and i called my dealer to ask about the reflash for my XLT. They said, "there's no update for my VIN". I told them the trans hasn't been smooth since day one but once that new car feeling went away, it became annoying more and more each day. They said if i suspect it to be a real issue, to bring it in and leave it. I asked them if they have loaners and they said they can not offer a loaner unless something catastrophic happened to the car where it would be down weeks or possibly months. I asked them, "if i bring the car in how long will it take for it to get checked, and confirm something is wrong." They said, "could be a week or 2 just to see the car. And the result might come back that nothing is wrong". I said "oh ok cool", and hung up.
I'm definitely not coming back for another lease.