1. Tip...
    If you hold most smartphones sideways
    you can bring up a more full featured version of the forum.
    Dismiss Notice
Dismiss Notice



Register Today It's free! This box will disappear once registered!

Audio Video in Center Console

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by MJN, July 19, 2011.

^^Searches ExplorerForum.com^^





  1. MJN

    MJN New Member

    Joined:
    November 23, 2010
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    8
    Year, Model & Trim Level:
    11 Limited
    I am trying to trouble shoot my A/V In jacks in the center console as they have not worked since I got the truck. The audio works fine but the video does not. It just displays the three wires picture regradless of what position the drive shifter is in and I never get an error message that says it only works in park if I test it while driving .

    Can someone tell me when the "only works in park" message is displayed on the MFT. Obviously it displays it when in Drive but does the message come up as soon as you press the A/V In source on the left side of the screen or does it only come up when you have something connected to the Jack and you are in Drive? Do you need something connected to the yellow video in jack for the message to come up?

    I have been trying to get dealer to update the MFT from 2.4 on the slim chance that a bad image write is causing the problem but they still tell me they have not figured out how to update the MFT yet.
     
    Last edited: July 20, 2011
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.


  3. MJN

    MJN New Member

    Joined:
    November 23, 2010
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    8
    Year, Model & Trim Level:
    11 Limited
  4. w1kedz

    w1kedz Guest

    You're bumping after 1 day?
    I can't replicate the problem you're experiencing, however if your dealer hasn't figured out how to update MFT for a vehicle that has been on the market for 3/4 of a year, you should probably find a new dealership (or contact FORD directly and explain your dealer is refusing a warranty repair)
     
  5. MJN

    MJN New Member

    Joined:
    November 23, 2010
    Messages:
    42
    Likes Received:
    1
    Trophy Points:
    8
    Year, Model & Trim Level:
    11 Limited
    There is another dealer in town but can I just take the truck there and expect to get a free MFT update? Would they insist to charge me because I did not buy the truck from them?

    Do you get the "only works in park" message when in drive?. If so then does it display this message as soon as you choose A/V In as the source or do you need something connected for the message to appear?
     
  6. 1995E

    1995E Well-Known Member

    Joined:
    July 16, 2010
    Messages:
    1,860
    Likes Received:
    52
    Trophy Points:
    68
    City, State:
    Maryland
    Year, Model & Trim Level:
    95 + 11 Ex both XLT
    That is the exact problem I'm having! I still have 2.4 though.
     
  7. w1kedz

    w1kedz Guest

    If it is a Ford dealer with a Ford service department then they are obligated to do warranty work on any Ford vehicles that are under warranty. If you explain your problem, and let them know sync support recommended you have the dealership update your sync version, they should do the update.

    You don't have to have a vehicle serviced at the same place you purchased it.
     
  8. FordIVTteam

    FordIVTteam Official Ford Rep

    Joined:
    July 13, 2011
    Messages:
    1,715
    Likes Received:
    1
    Trophy Points:
    58
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    Ford Explorer
    Hi MJN!

    When nothing is plugged in, the picture of the 3 connectors comes up (even in drive). When something is plugged in the video port, you should get the warning message.

    You can take your vehicle to any Ford dealership, you do not have to stick to the one you purchased your vehicle from. You can always call the other dealership and ask them if they will service your vehicle under warranty.

    Rebecca
     

Share This Page







We Support Our Troops!