SilviaW
New Member
- Joined
- November 7, 2017
- Messages
- 3
- Reaction score
- 2
- City, State
- Las Vegas
- Year, Model & Trim Level
- 2017 Ford Explorer Sport
Yesterday while driving on the freeway the side door panel where the touch key number pad is located pulled away from the door. We taped it back against the door with duct tape and it held. However now the liftgate will not open. Cannot be opened by pushing the button on the dash, or pushing the button on the outside of the liftgate. will not open using button on Fob. We took out the little silver key from the Fob and looked for a key hole on the outside of the liftgate in hopes of unlocking it that way, but can't find one. I guess the door panel section that tore away has the wiring that also controls the liftgate. We are able to unlock the car and get in using the Fob, but cannot open the liftgate. It seems to be permanently locked.
Is there any other way to open the liftgate manually? Thank you so much for your help.
Is there any other way to open the liftgate manually? Thank you so much for your help.