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Roof Rail Separating

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by BradleyFord, August 12, 2017.

^^Searches ExplorerForum.com^^





  1. Alessio

    Alessio New Member

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    Hi, I have a 2017 Explorer Sport and noticed that the driver side OEM roof rail at the back has popped up. The base is still screwed down, but the black plastic cover has lifted and if I try to pop it back in, it pops back off and won't stay down. Again, this is only the cover and only at the back end.

    My concern is if water gets in there and makes its way to the interior roof, etc.

    Has anyone else have this issue? I plan on taking it to Ford soon since i'm at 25,000 miles. Hopefully it's covered. But wanted to see if it's a common problem.

    Thanks
     
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  3. 15Limited

    15Limited Elite Explorer

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    A late welcome to the Forum...you may be setting a record...2 years on the Forum and this is your first post??

    As you can see from the previous posts, a very few others have had similar experiences.

    Also, using the 'Search' function in the upper right corner of the page will give you this result:

    Roof Rail Separating
     
    Last edited: March 5, 2019
  4. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Alessio.:wave:

    Peter
     
  5. Mark Spain

    Mark Spain New Member

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    2019 Explorer Sport Roof Rack Covers

    Both of the black roof rack covers on my Explorer Sport keep coming loose (clips not holding) and popping up! I have taken it back (4) times and they replaced the clips, but they still come up. I went out at the local Ford Dealer to the line of new Explorers on the lot and (2) had the covers sticking up! I went over to the other ones that were not sticking up and pulled slightly. Some were tight and some came off easily! Now I am being told by Ford Customer Service that there is nothing they can do! REALLY! My $50K blows apart with wind or at the car wash and that is acceptable by Ford?
    How many others have this issue?
     
    Last edited by a moderator: July 11, 2019
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  6. Michael Lopour

    Michael Lopour Member

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  7. AZ 2017 Exp Sport

    AZ 2017 Exp Sport New Member

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    Same with my 2017 Sport
    I would like to remove them.

    explorer pic.JPG
     
  8. AZ 2017 Exp Sport

    AZ 2017 Exp Sport New Member

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    Hi Mark
    Did you grow up in Irvine CA? This is Steve Shiflett - now in Mesa AZ
     
  9. MM07

    MM07 Elite Explorer

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    Go back to the dealer and have them replace the whole kit, both sides. I had that happen many times on my 16 XLT and they finally just replaced everything. All was fine after that.
     
  10. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Welcome to the Forum Mark.:wave:
    Any chance you could post a picture? There are a couple threads already on roof rack issues. Thanks.

    Peter
     
  11. CAtoFLin1994

    CAtoFLin1994 Member

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    I am having the same issue on our 2017 Sport. I have the factory premium care extended warranty but I was told it wasn't covered. I haven't found a clause in the terms and conditions contract that excludes it, so when I go back for the rear suspension recall, I'll bring it up again. I have looked on line but haven't quite figured out what part or clip I need for the roof rack, it doesn't look complicated and I am very handy, so not too worried. If anyone has pictures on how a 2017-19 forward roof rack clips on etc. and what causes the rear end to flop up it would be great. I could not find anything on You-Tube. I did attempt a repair with clear " Gorilla glue" and put a 10lb. weight and board overnight. It held great for 2 weeks, but I think the Florida sun just killed it.
     
  12. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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  13. AZ 2017 Exp Sport

    AZ 2017 Exp Sport New Member

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    Yes, especially after car washes.
     
  14. MM07

    MM07 Elite Explorer

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    Yes, that's it.
     
  15. Mark Spain

    Mark Spain New Member

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    No, sorry.
     
  16. Mike02

    Mike02 New Member

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    Yes I also have the same problem. After car wash both top rail covers came off but they snap back on.
     
  17. Bobs2018Explorer

    Bobs2018Explorer Elite Explorer

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    I'm not sure as to why there's more than one comment here stating that you have to "lower the headliner" to remove or replace the roof rails?

    I was easily able to unsnap the outer covers on my 2018 (the same ones that are popping off unexpectedly for some writers here), and then all it took was a simple torx tool to unscrew the mounting bolts and lift-off each side rail base unit.

    I did this because I wanted to remove what I considered to be useless siderails, when I first bought my own Explorer...
     
  18. 15Limited

    15Limited Elite Explorer

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    Any pics you can share? Thanks.
     
  19. Bobs2018Explorer

    Bobs2018Explorer Elite Explorer

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    I'm sorry, but I never took any photos of it being apart, as I was removing it. However, I think the attached diagram will give an idea as to what the uncovered base looks like, as the image in the diagram is very accurate of what it really looks like, once you pull the decorative cover off.

    This base is simply held on with some bolts; however, the one in the middle sticks up, and gives the appearance that it is screwed-in from underneath (hence probably why people might think the headliner must be removed to get at it?)... however, mine had a Torx pattern on the top of it, so all I did was put a matching Torx socket on it and unscrewed it in seconds! IF yours doesn't have the Torx pattern on the top, then just take a pair of ViceGrips and clamp them onto the bolt and try turning it counter-clockwise, and it should still come off easily!

    Hope this all helps!

    Roof Rack Siderail Retainer System.jpg
     
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  20. 15Limited

    15Limited Elite Explorer

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    What did you use to fill in the holes?
     
  21. peterk9

    peterk9 Staff Member Moderator Elite Explorer

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    Check out this thread on the pre 2016+ Explorer. Roof Rack / Rail Removal

    Peter
     

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