I take back everything I said about X2. After that first week of talking to "Chris" I though it was a great company, GREAT customer service, ALWAYS replied to an email within the hour (At reasonable hours of course), and prompt shipping, which the first time I believe took about 6-7 days.
After I ordered the BLACK set, and got the chrome ones in the mail, WITH faulty LEDs, I sent them back, which costed 44$, he only refunded me 29$, which I said was fine, because I was so anxious to get these lights, plus I had just sold my 92.
I thought since I had sent a tracking number, he could send the new ones out, but he had to wait to recieve mine. It took about 7 days to get them there. The day I got the email from UPS they were deliverd to X2, I emailed him back, he previously told me he would send them "priority" saying that they should only take about 3 days to ship that way. So I emailed him the same day he recieved mine, asking him to send me a tracking number when he sent my new ones out. Never heard back. 2 Days later, got on their site, and did the live chat. "Hi Brian my names Chris how can I help you?" I told him my info, and asked whats the deal with my lights, etc. No response, for almost 25 minutes, I asked if anyone was there, hello, etc, nothing. So I called the next day. Phone line was "busy" ALL day. So after a week of nothing, finally get an email with my tracking info, and he said sorry for the delay, blah blah. I emailed back and said no problem, etc, checked the number, and he had sent them out THAT DAY. NOT priority, just standard UPS ground. He said they were getting a huge shipment of HIDs in, and if I was interested he'd cut me quite a deal. I told him I was very interested, STILL havent heard back from him, this was 4 days ago.
So today, longest day at school ever, knowing the lights were getting delivered today, get home. Open the box. They sent me CHROME ones AGAIN! I emailed him at about 3, saying that I repeatedly asked him to double check that these were black housings. And that I wanted black ones, NOT chrome ones.
Still havent heard anything back. I am so unsatisfied with these its not even funny. The H11 bulb output is BEYOND WORDS horrible, I could barely see, PLUS the damn housings dont even fit right.
Im gonna tell him either NEXT DAY AIR the black ones out, and REFUND my 45$ when I ship these back, or I want my money back, and they'll be getting a big fat NEGATIVE feedback on eBay.