Sgt1411
Elite Explorer
- Joined
- February 22, 2011
- Messages
- 4,540
- Reaction score
- 509
- City, State
- VanBC/GoodyearAZ
- Year, Model & Trim Level
- 2021 Explorer ST
- Callsign
- PRINCE51
We have had 4 brand new vehicles from CAP. 2013 Explorer Sport, 2016 Explorer Platinum, 2020 Lincoln Aviator, 2022 Lincoln Aviator. All 4 of them had issues that should have prevented them from leaving the factory yet they all did.
2013-torn headrest and several paint defects.
2016 Half of the rear gate was un painted.
2020 litterly pieces taped into place with masking tape over all the missing fasteners.
2022 front body panels put together so poorly 1 week in the body shop still couldn't fix it and now it has to go back for Lincoln to send a Field Engineer out to try and fix it.
CAP has always had quality control issues. I have expressed this to Ford/Lincoln along with this is the last vehicle we buy that comes from that plant. And for reference my latest body panels issue is not the only Aviator this body shop has had to fix. Mine just happened to be the worse.
So I do not buy the whole COVID/Pandemic excuse. That plant has put out sub par work for years.
Your right there is no excuse for any of those issues, that's just extremely poor QC.
I had a 2011 Explorer that Ford actually bought back it was so fraught with issues.
What's interesting is they know when vehicles are built, which worker put on what part at what time and still they have issues, there isn't really much anonymity on the production line anymore.
When the George Floyd debacle happened the negative QC reports from big fleets receiving PIU's was disturbing, it was like the PIU's were being sabotaged