Black17Sport
New Member
- Joined
- July 31, 2016
- Messages
- 3
- Reaction score
- 0
- Year, Model & Trim Level
- 2017 Explorer Sport
I ordered a 2017 Explorer Sport in early April. I received a VIN number July 2nd and was told a build date of July 25th-29th. I was given a delivery date of Aug 3rd-9th for the car. Well the date passed and a week or so later I contacted my dealer to see if he had heard anything and he said he hadn't heard anything and he would look into it. Finally after a couple weeks he found out that it is being held at the factory for a quality issue. Last week he apparently finally received a response from Zone manager saying roughly 2000 units are being held at the factory for a wiper and door handle issue. We were told that until all 2000 units are checked over, repaired (if need be) and approved they will not ship any of them.
Is anyone else experiencing this too? I'm getting kind of annoyed with this. I was the first order out of this dealership and they have 2 other non black sports on the lot currently. I would go to another dealer since I didn't put any money down, but they are honoring past rebates. Thanks for letting me vent!
Is anyone else experiencing this too? I'm getting kind of annoyed with this. I was the first order out of this dealership and they have 2 other non black sports on the lot currently. I would go to another dealer since I didn't put any money down, but they are honoring past rebates. Thanks for letting me vent!