A little late getting in here, but I figure I can clarify a couple things...
Just got back and had him check it. He took the shift motor out held it in his hand and had me to turn the ignition on(not start) and put the transmission into neutral and then switch the nob. He said the motor should turn a little, but he said it didn't. So he is thinking maybe a ground problem he said. To me, I thought that if I turn the nob from Auto to 4x4 high and in order for the light to come on a sensor has to be press or tripped, and the only way for that to happen is if the motor is turning. I am lost, It work find before now no Low.
Any other ideas what could be causing it?
The shift motor does not move when shifting into 4HI - it only moves when shifting into 4LO. 4HI engagement is purely electronic, there are no direct moving parts. 4LO on the other hand requires a mechanical change and that change is controlled by the shift motor.
Read this:
http://www.explorerforum.com/forums/showthread.php?t=203441
IZ was right on here... Although the tech may know transmissions, they're seldom knowledgable about the inner workings of our transfer cases... I have yet to find a trans tech I didn't have to train when asking questions...
How did you test it the day before? And how did the mechanic test it? Because engaging 4LO or 4HI (as stated) on dry pavement will kill the transfer case.
Disagreed. Engaging it won't hurt a thing. Driving it a short distance in 4low in a straight line won't hurt a thing either. Even if it does bind-up, it's not going to prevent the low-high shift because as soon as you stop, the t-case clutch goes to minimum duty cycle anyways, releasing any bind-up and freeing up the driveline to perform the shift.
Either way, the transfer case now needs work -- whether thats the motor or the internals of the case itself. Your mechanic should know how to diagnose and fix the transfer case.
As we've found out, this was not the case... the t-case wasn't touched except to unbolt it from the back of the trans. I suspected an electrical gremlin right from the start. Additionally, t-case shift motor failures on second-gens have been surprisingly rare around here. I've read of a lot of people replacing them unnecessarily, and, not surprisingly, it doesn't fix the problem. But a confirmed case of a second gen motor failing is pretty rare.
Got the problem fixed. It was the safety neutral switch. He said that he might of got moisture in it when he cleaned the transmission. Now the explorer starts and 4 lo works like a charm.
That's the way I was leaning... If the GEM doesn't get the signal that the trans is in neutral, it won't even
attempt to make the shift. It'll see the switch input, see the brake input, and assume that you're still in gear. Sometimes if the range sensor is right on the edge, you may be able to jiggle the handle and get it to see the signal, but that's not always the case.
The failure to start was the giveaway on this one... Now we've got two symptoms with a potential cause in common. Bingo-bango-baby!!
Glad she's back up and running!
-Joe