Why get ford to fix it? Just purchase a new hose and replace it....
sitting in the drivers seat, the radiator drain plug is on the lower right of the rad. just plug some 3/8 hose on the outlet and unscrew the plug to drain the rad.
replace the leaking pipe, re-tighten the drain plug (carefully it's nylon), then refill the rad with a 50/50 mix of coolant and de-ionised water.
will take about 40 mins