CarId.com Terrible Service.

[Fordracing17]

Long story short, i ordered tail light guards from carid.com. Very reputable site as a have heard. Recieved the package today, not only was the guards NOT the brand i ordered but they were for a early 2000 escape. Called up customer service and rep argued with me that i was installing them wrong and they should fit, finally rep calls ford to see if they would fit. After about 10 minutes on hold, rep comes back telling me that I am right and they dont fit. Offers to do a return and all that bullshit. Hoping they will send me the proper ones for my Explorer. NO, now the tail light guard is discontinued, but yet they still advertise it on their site. At this point im furious because im wasting my time, and today was the only day i would be able to install these because of my busy work schedule. To top the cake, Rep asks me to answer a question "Are you pleased with Carid.com and would you recommend it to your friends" My response was absoultley not, nor will i ever buy from you guys again
:thumbdwn:

 

[SirManny]

I dont buy from sites like that for a reason!

 

[xjsport95]

Their a joke. I ordered a front license plate from them for my mom for her birthday back in october 23rd... come her birthday 11/27th Its still on backorder... Ive spoke to them numerous times that the order couldn't be canceled would have to wait until I got it then send it back... Well atleast she got a nice receipt to open :-(

So warning to everyone, Dont waste your time

 

[Ford4life32]

I ordered halo headlights and blacked out tail lights from their site for my 98 f150 and they came just as ordered guess i just got lucky??