Hey! i'm new here and a have a few questions i was hoping you guys could help me with. this seems to be the go to place for explorer questions
My dad picked up a explorer limited 301A package. Along with that, he ordered the DVD headrests as well. When we picked it up, we noticed that the headrests were a different brand than we were expecting. I thought we were supposed to get Invision headrests, but we were instead provided with Rosen headrests. the quality of the headrest is not good at all and looks horrible in the car. I asked them about it and they said it was the same thing, but after further investigation, it seems these units are sub par to the Invision ones. What can i do to get the correct ones installed? he has been in possession of the vehicle for 2 months, but he hasn't really used the DVD system. i'm kind of annoyed that the dealer gave us ****ty headrests and then tried to play them off as the correct ones.
also, are you supposed to be able to control the DVD player with mysync? or is it only controllable from the back?
my last question is about the 302a spec package. dad wanted the 302 package, but they didnt have it, and they had just received a 301 package in the color combo he wanted. is it possible to add the options you get from the 302 package in the future like the parking assist or the adaptive cruise control? or can you only get them as part of the package?
thanks for the replies, i appreciate the help.