Ray Hutchinson,
I learned two weeks ago about the tires, a TV station, KWCH channel 12 in Wichita, Kansas had been doing a series on those tires before the National media mentioned it...
I called that number, got this line of "We have hundreds of thousands of tires on the road, and you are worried because you hear about just a few of the tires??" Now they treat me like I am a stupid woman.... So I went online, did some researching, read a lot of boards about the tire, finding few compliments to the tires and most were posts of people who had problems with the tire separating... so I call that 800 number back and inform them of what I found online... a week later, the National Media started.
Now, Monday I sat at a Tirestone business for three hours, two Wilderness AT's came in during that time with "blow outs" I listened to the management tell people "Oh there is nothing to those stories.. it is obvious you hit something on the road..." This is the same company who would not tell me why they replaced my tires with new ones from HT to AT, even though I over heard them talking about the woman who has two of her tires that were separating...
I have spoken to several Firestone dealers and it seems I am not getting a honest answer anywhere...
It is not the bad tires that have me as upset as it is that I feel they are being totally dishonest, and are covering their butts....
I admire honesty above all else... but here where I live, I get the feeling that it is a "tell them anything" situation.
Today I learn I can get my AT's replaced, but they are going to charge me per tire....