Dear Nick,
Thank you for contacting the Ford Motor Company Customer Relationship Center.
Ford Motor Company is concerned with the satisfaction of all Ford and Lincoln-Mercury customers. Your feedback is highly valued by all divisions within Ford Motor Company and serves to provide us with insight into areas where we may need improvement.
We have documented your comments which will be forwarded to the appropriate activity for review and consideration. Thank you for your feedback and we hope that your future experiences with Ford products will be more positive.
We consider the satisfaction of our customers one of our most important objectives. If you have any other inquiries or concerns, please feel free to contact us and we will be happy to address them for you.
Sincerely,
Michelle
Customer Relationship Center
Ford Motor Company