Is that the only time the pad doesn't work?So I believe that the keyless entry pad isn't working properly on my new explorer. If I lock the explorer using the remote, and then unlock it using the remote, get something out, and try to lock the door back using the keypad, it won't lock the truck. Anyone else have an issue of the entry pad being unresponsive?
Are you pushing 7/8 and 9/0 simultaneously? Don't fat finger it!
I just tried it on my MKT. If I use the 'Lock' on the keyfob, I have to enter my Securicode twice to unlock the doors. I tried it 3 times and on each occasion using the Securicode the first time did nothing. The second attempt always unlocked the doors.
Peter
re read your post and I guess I read it incorrectly the first time. I was able to lock/unlock with the remote and then relock with the touch pad. Not sure why that isn't working for you since it apparently works in other situations.My recollection is that unlocking works fine regardless of order, it's only the re locking of the doors that is having the issue. I will double check the locking also.
I can't check it now, because I'm not home and I'm not driving it because at 10k miles it also has a transmission leak
I don't know why you didn't have this addressed while the warranty was still effect. In any case, did you ever mention it to the dealer's service department so that they made a note of it? If so at least it would be in the files. If not, a fix at no cost would be highly unlikely. When the kids were locked in the vehicle did you not have your key fob handy? It is also very unusual for the doors to lock themselves. There hasn't been any such report here that I'm aware of.I have a 2012 with 40k miles on it and since day 1 the keypad never worked perfectly but i never expected it to work perfectly because i was never fan of the interface/implementation. Locking the car using 7/8 and 9/0 worked about 60% of the time. When unable to lock the door I found opening and closing the door usually helped. The real issue was unlocking using the keypad. Once the cold weather settled in this year unlocking because almost impossible. The turning point to anger came when my two kids were in the Ex, it somehow locked itself, and i couldn’t use the keypad to unlock the doors. After multiple tries and getting "locked" out of the keypad my daughter was able to free herself from her car seat and she unlocked the doors.
My wife went to my dealer and they told her it would cost $500 to replace it. I’m not sure if $500 was for just the part or parts and labor. Either way, its seems ridiculous.
I really don’t think i should have to pay for a part that clearly hasn’t been functioning reliable since day 1. I know its technically out of warranty but it’s not like there's normal "wear and tear" on it. It’s a sealed compoenet not subject to the outdoor elements. It should just work. There's clearly a design/circuitry/software problem.
Anyone besides jzcop have this replaced out of warranty?
I don't know why you didn't have this addressed while the warranty was still effect. In any case, did you ever mention it to the dealer's service department so that they made a note of it? If so at least it would be in the files. If not, a fix at no cost would be highly unlikely. When the kids were locked in the vehicle did you not have your key fob handy? It is also very unusual for the doors to lock themselves. There hasn't been any such report here that I'm aware of.
Found this on fordparts.com;
20554
Ford Door Pillar Moulding
With Illuminated Door Entry Keypad; LH, Pillar Black
$222.15
Peter
Welcome to the Forum.:wavey:Is there a write up somewhere on how to replace the door moulding with keyless entry. Just got mine back fro the dealership and they told me the 3-4 key thinks it's the 1-2 key and the 7-8 key isn't working at all. Suggested I replace the pad, but wanted to charge $260 for the part, which I got from another dealership for $170 and just need to replace it.
Welcome to the Forum.:wavey:
I'm not currently aware of anyone that has done a DIY replacement of the keyless entry pad.
Peter
Is there a write up somewhere on how to replace the door moulding with keyless entry. Just got mine back fro the dealership and they told me the 3-4 key thinks it's the 1-2 key and the 7-8 key isn't working at all. Suggested I replace the pad, but wanted to charge $260 for the part, which I got from another dealership for $170 and just need to replace it.
Hi drstephennix,
I'm having similar problem with the door keypad on my 2011 Explorer, did you find any instructions on how to replace it?
Welcome to the Forum.I work at the Ford plant in Ohio. I have a 2013 ford explorer that is out of warranty. I have recently for the first time tried to use my keyless pad entry, and I've had no sucess. I have the original code but it doesn't work. I've tried holding the 7-8 & 9-0 buttons, but there is no response. Can someone please help me?