dennphill
New Member
- Joined
- August 3, 2008
- Messages
- 1
- Reaction score
- 0
- Year, Model & Trim Level
- '03 XLT
...Services. Got this (apparently golden, considering the issues in these posts!) 03 XLT 4X4 Explorer with no real issues. Been doing Ford dealer services since new (though I have to fight them (!) to do what's in the Scheduled Maintenance Guide), and last service (60K mile) ended with the service adviser - then the service manager - insisting that, beyond the required services I needed to have them "Decarb EGR Ports/ and Perform Comb Chamber Service" @ $215, and "Fuel System and Injector Service" @ $180. This, in addition to the 60K service which cost $438+ (of which $255 was labor, $140 was parts and remainder was shop supplies and taxes). I thanked them, demurred, and wrote Ford who could care less. My question: "If these services are really needed, why not have them included in their service procedures?" was not addressed. I was told the dealership knew my vehicle best and what maintenance it required. (!!?) The dealership, of course, is not claiming anything is wrong - truck runs fine...17-19 mpg on the highway and I have a heavy foot! - it's just that they are saying "you need to do these services." What think ye of their BS factor? Or am I "el Stupido" for doing "recommended services" at Ford (and I deserve to pay another $400 for whatever they suggest)? Or was this a reasonable maintenance suggestion for a well-running vehicle? Great Site, BTW. If I ever have any real problems, I know where I can come to...