Jon M
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- January 12, 2017
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- City, State
- Mount Pleasant, SC
- Year, Model & Trim Level
- 2015 Explorer XLT
https://www.clickondetroit.com/consumer/recalls/ford-recalls-143k-vehicles-in-north-america
2017 Ford Explorer, Taurus and Police Interceptor Utility and Sedan vehicles
Ford is issuing a safety recall for approximately 263 2017 Ford Explorer, Taurus and Police Interceptor Utility and Sedan vehicles with incorrect steering gear heat shield fasteners.
In the affected vehicles, some of the steering gear heat shield fasteners may have a surface finish with insufficient corrosion protection. Without the proper finish, the heat shield may corrode and detach from the steering gear – exposing the steering gear system to higher than expected temperatures. If the steering gear electrical connectors melt, the driver may experience sudden loss of assist without warning while driving, accompanied by the fault message “Service Power Steering Now” in the instrument cluster. Sudden loss of power steering assist while driving would require higher steering efforts, especially at lower speeds, which may result in an increased risk of a crash. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied reduces as vehicle speed increases.
Ford is not aware of any accidents or injuries associated with this issue.
Affected vehicles include:
2017 Ford Explorer built at Chicago Assembly Plant, May 7, 2017 to May 10, 2017
2017 Ford Police Interceptor Utility built at Chicago Assembly Plant, May 7, 2017 to May 8, 2017
2017 Ford Explorer, Taurus and Police Interceptor Utility and Sedan vehicles
Ford is issuing a safety recall for approximately 263 2017 Ford Explorer, Taurus and Police Interceptor Utility and Sedan vehicles with incorrect steering gear heat shield fasteners.
In the affected vehicles, some of the steering gear heat shield fasteners may have a surface finish with insufficient corrosion protection. Without the proper finish, the heat shield may corrode and detach from the steering gear – exposing the steering gear system to higher than expected temperatures. If the steering gear electrical connectors melt, the driver may experience sudden loss of assist without warning while driving, accompanied by the fault message “Service Power Steering Now” in the instrument cluster. Sudden loss of power steering assist while driving would require higher steering efforts, especially at lower speeds, which may result in an increased risk of a crash. Loss of power steering assist is unlikely to be associated with accidents at higher speeds, as the amount of assist supplied reduces as vehicle speed increases.
Ford is not aware of any accidents or injuries associated with this issue.
Affected vehicles include:
2017 Ford Explorer built at Chicago Assembly Plant, May 7, 2017 to May 10, 2017
2017 Ford Police Interceptor Utility built at Chicago Assembly Plant, May 7, 2017 to May 8, 2017
