I cant imagine loading an aftermarket map on faith without any ability to monitor and datalog. This is why I am waiting for a product that will have the ability to do that. 16Sport, maybe going with a stock tune until SCT is supporting the 16 is the way to go. Early next year from what I understand
You can log and monitor with whatever you would like. We will review all of the logs that you would like us to. We just do not have a need to use logs to create your tuning when we can access your build information and our proprietary tuning software gives us more access to more tables than anyone else.
There is little to no support for most all model years newer than 13...they have had 3 years! There is nothing new that is to be discovered in the next few weeks. That is the normal response when asked about tuning support availability.
SSI has the worst reputation of any tuner, Google is Your Friend.
Yes, Sean makes these things go fast, but at the expense of reliability.
And You will not get any help from him after the fact, regardless of how recent or how much You spent.
THAT IS THE WORST THING THAT YOU COULD EVER RECOMMEND TO SOMEONE! Like [MENTION=291010]JEFFSMACHINE[/MENTION] said, Google them. They have a LONG history of negative happenings. You can look at a few forums that you can search through:
f150forum.com
ecoboostperformance.com
ecoboostownersforum.com
f150ecoboost.net
You can search for SSI, southern speed, so cal diablo, etc.... There have been more than a handful of name changes over the years. Wonder why...
At first the support was decent but after a few weeks It seemed clear they had given up on me. im hoping they will come through, rethink my running issues and stand behind their product. If it turns out im in the wrong and it has nothing to do with their tune ill gladly pay for any tech support they have provided....
Your support has been stellar at all times.
In my personal email box I have 33 emails with you. In our tuning/info boxes there are 38 emails. This does not include any internal emails that we have back and forth with the calibration team. I would saw that 71 email exchanges over almost the same number of days is exceptional service. Nor does this include all of the phone conversations or emails that have been sent from email addresses that I do not have access to. We have not charged a dime for any of this support. I would say that that level of service is better than anyone else would provide.
We have proprietary tuning support for over 100 different vehicles across 4 different makes not including separate or duplicated vehicles. We are an almost 40 employee strong, 36k sqft facility, w/ five 5-axis CNC machines, 3 dynos (with a new baby one the way), 15 lifts, a bevy of manual engine build machines not to mention all of the other smaller machines that we have to have for our client and other sorted OEM projects. We do have hundreds of other clients and projects that require tuning either remote or in person. We receive vehicles, engines and heads from almost every single major vendor on this forum (and others) on a daily basis. Yet every time that you have asked questions or had issues we have helped. You are literally the only person that is having issues with the tuning, and you stated in your other thread that the issues started,"around 30 minutes" after adding something other than pump fuel into your car.
Again, we have been and are still committed to helping, but to say that we have not helped is not the case. We have made several versions of tunes for you and there has not been a single DTC reported by your car. There is a mechanical issue at play. That is why the car only "acts up" when we add more power VS stock. If it were tune related, the tune would cause issues from the beginning. Tunes do not just change over time. It is like a lightswitch if it is on it's on, and inversely if it is off it is off. There is no inbetween. With the exception of new spark plugs all of the "solutions" that you have tried was at the advice of the guy that you are paying to work on your car. We did not suggest replacing your injectors and etc. I even differed to you and your better judgement when you emailed me and asked me directly, as I was not going to recommend something that drastic without having the injectors in hand to see. So, I do not know how we can be vilified here. We have worked with you extensively, and attempted to dissuade you from blindly throwing money at an unknown issue. We can only make recommendations. The ultimate decision is yours.