bkhiatt
New Member
- Joined
- February 4, 2009
- Messages
- 6
- Reaction score
- 0
- City, State
- San Jose, CA
- Year, Model & Trim Level
- 2014 Explorer Sport
Hi Helpful Folks,
Last Saturday the CEL comes on in my Wife's 2014 Sport. We drive home and park it, I pull codes - Its a P0016. I read about that code here and decide I'm not messing with it. I do not clear the code.
The car sits all weekend and Monday we drive it to the dealership. It has 97k miles, but we have the extended warranty until 150k miles. Get to the dealership, they start it up, no CEL anymore. I tell them about the P0016 and they write it down.
Tuesday they call back and say the oil is really dirty and it needs an oil change. I think "humm, that's odd, I just gave it an oil change about 6 or 8 weeks ago and the oil life is around 40% according to the computer." But I tell them fine, I'll spend 42 bucks for an oil change, but it that doesn't fix it its on you.
Thursday they call back saying I need a new engine (no other details on the voice mail) and that they need my receipts for all my oil changes.
Now here's my "problem".....
I change my own oil. I have no receipts from quicky lube or such. I buy oil (Mobil 1 synthetic 5w30) by the case, multiple cases at a time when its on sale. I by Motocraft oil filters in big batches (to match the number of oil changes I can get out of the cases of oil I bought) either at the parts store down the street or from Amazon when the parts store is out.
I change the oil when the car tells me to. Once or twice the change oil light has been on for a week until I could get to it due to life, work kids, etc, but that's a few hundred miles over at most.
Before I call back the dealership, any ideas on how I present evidence that I've changed the oil in the Explorer?
And before you ask... No, I don't have a log book of oil changes. When I needed to track mileage between them I did on previous cars, but with this car and the smart oil life monitor, I just moved to changing it when it told me. But assuming I did, would Ford accept that?
Thanks in Advance,
Brian
Last Saturday the CEL comes on in my Wife's 2014 Sport. We drive home and park it, I pull codes - Its a P0016. I read about that code here and decide I'm not messing with it. I do not clear the code.
The car sits all weekend and Monday we drive it to the dealership. It has 97k miles, but we have the extended warranty until 150k miles. Get to the dealership, they start it up, no CEL anymore. I tell them about the P0016 and they write it down.
Tuesday they call back and say the oil is really dirty and it needs an oil change. I think "humm, that's odd, I just gave it an oil change about 6 or 8 weeks ago and the oil life is around 40% according to the computer." But I tell them fine, I'll spend 42 bucks for an oil change, but it that doesn't fix it its on you.
Thursday they call back saying I need a new engine (no other details on the voice mail) and that they need my receipts for all my oil changes.
Now here's my "problem".....
I change my own oil. I have no receipts from quicky lube or such. I buy oil (Mobil 1 synthetic 5w30) by the case, multiple cases at a time when its on sale. I by Motocraft oil filters in big batches (to match the number of oil changes I can get out of the cases of oil I bought) either at the parts store down the street or from Amazon when the parts store is out.
I change the oil when the car tells me to. Once or twice the change oil light has been on for a week until I could get to it due to life, work kids, etc, but that's a few hundred miles over at most.
Before I call back the dealership, any ideas on how I present evidence that I've changed the oil in the Explorer?
And before you ask... No, I don't have a log book of oil changes. When I needed to track mileage between them I did on previous cars, but with this car and the smart oil life monitor, I just moved to changing it when it told me. But assuming I did, would Ford accept that?
Thanks in Advance,
Brian