1sttimeford
Member
- Joined
- March 29, 2011
- Messages
- 46
- Reaction score
- 1
- City, State
- Atlanta, GA
- Year, Model & Trim Level
- 2011 Explorer Limited 301
On more than one occasion I have commented to the dealer about a creaking and/or rubbing sound from the front suspension when going over speed bumps and humps. On past visits it was dismissed as irreproducible but on my most recent visit it was confirmed AND fixed!
Here is what they did. Hope this info helps anyone else experiencing this issue.
The service tech has this note on the ticket...
Here is the parts list of what was replaced...
1 BB5Z*3C403*A BUSHING - BRACKET
1 BB5Z*3C339*A BUSHING
1 BB5Z*3079*B ARM ASY - FRONT SUSPENSION
1 BB5Z*3078*B ARM ASY - FRONT SUSPENSION
I don't believe there is a formal TSB on this issue, but in talking with the service tech I got the impression that it has been seen enough times that the above is the prescribed remedy when encountered.
Here is what they did. Hope this info helps anyone else experiencing this issue.
The service tech has this note on the ticket...
Road test confirms noise in front end. Visual inspection no defect found. Used chassis ear to locate noise from both lower A arms and hydrobushings going over sweeping bumps. Replace lower arms and hydrobushings per workshop manual 204-01. Check alignment ok. Retest noise gone. Internal bushing defect.
Here is the parts list of what was replaced...
1 BB5Z*3C403*A BUSHING - BRACKET
1 BB5Z*3C339*A BUSHING
1 BB5Z*3079*B ARM ASY - FRONT SUSPENSION
1 BB5Z*3078*B ARM ASY - FRONT SUSPENSION
I don't believe there is a formal TSB on this issue, but in talking with the service tech I got the impression that it has been seen enough times that the above is the prescribed remedy when encountered.