FordServiceCA
Official Ford Rep
- Joined
- July 2, 2013
- Messages
- 135
- Reaction score
- 0
- City, State
- Oakville, Ontario
- Year, Model & Trim Level
- Ford Explorer
Hi All,
I was pleasantly surprised with the timeframe for my 2016 Limited 4WD. I ordered from the dealer in Alberta, Canada, on July 15, got the vin almost immediately, and received the window sticker the first week of August, with a build date of the 15th. I had the keys in my hand on September 1st
I found the FordService staff on this site, Mathieu and Todd to be excellent (MUCH more helpful than my dealer). Mathieu in particular was great as he is the Canadian rep and kept me up to date on my truck's status.
When I ordered, my dealer told me it would be 6-8 weeks, but truthfully I was expecting 8-10. Overall, a good experience, and I'm loving my new car! Getting lots of compliments on it too!
Jacquie
Hi Jacquie!
Thanks for the kind words
Just performing my duty!
Enjoy the Explorer! We'll be here if you need anything.
Have a nice day,
Mathieu