Dismiss Notice



Register Today It's free! This box will disappear once registered!

How are seats holding up?

Discussion in 'Stock 2011 - 2019 Ford Explorer Discussion' started by esw2005, March 16, 2013.

^^Searches ExplorerForum.com^^
Tags:
  1. esw2005

    esw2005 New Member

    Joined:
    February 10, 2013
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    dallas, tx
    Year, Model & Trim Level:
    2013 explorer xlt
    My driver side leather seat is cracked. It's a 2013, bought it in December and has about 6K miles. I have always had leather seats and I have never had any issues. Does anyone else have this problem?
     
  2. Support EF

    Join the Elite Explorers for $20

    Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see practically no ads, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create more private Conversations, and more. Join Today. Your support is greatly appreciated.


  3. blwnsmoke

    blwnsmoke Staff Member Moderator Elite Explorer

    Joined:
    February 25, 2011
    Messages:
    3,810
    Likes Received:
    391
    Trophy Points:
    103
    City, State:
    Moderator
    Year, Model & Trim Level:
    2011 Explorer Limited
    cracked as in a hole/slice or just wrinkles? My drivers seat is wrinkled and almost has a wave look to the bottom.
     
  4. broken strut

    broken strut Active Member

    Joined:
    June 9, 2012
    Messages:
    733
    Likes Received:
    1
    Trophy Points:
    16
    City, State:
    CHIMOMAN VILLE
    Year, Model & Trim Level:
    2013 White Sport
    Post up a picture please. If it is cracked then you should get a new seat.
     
  5. 13TuxedoSport

    13TuxedoSport Active Member

    Joined:
    January 1, 2013
    Messages:
    145
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Visalia, CA
    Year, Model & Trim Level:
    2013 Ford Explorer Sport
    is it the regular leather or the perforated leather? "cracking" and "wrinkles" are 2 different things, post up a pic and lets see if it's normal wear or bad piece of cowhide. lol
     
  6. Sgt1411

    Sgt1411 Elite Explorer

    Joined:
    February 22, 2011
    Messages:
    4,154
    Likes Received:
    258
    Trophy Points:
    103
    City, State:
    VanBC/GoodyearAZ
    Year, Model & Trim Level:
    2017 Explorer SPORT
    How did you get a 2103 MY?........you really got pull at Ford LOL!
     
  7. new to ford

    new to ford Active Member

    Joined:
    March 16, 2011
    Messages:
    570
    Likes Received:
    1
    Trophy Points:
    28
    City, State:
    Rochester Hills, MI
    Year, Model & Trim Level:
    11XLT202A 17Sport401A
    Tears/cracks won't be covered by warranty, they will blame your pants/jeans for causing that... Check your jeans for any of those metal stubs/pins/decorations in the underside.
     
  8. wvusport

    wvusport New Member

    Joined:
    February 1, 2013
    Messages:
    29
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    WV
    Year, Model & Trim Level:
    2013 Explorer Sport
    The seats in my 2011 F350 started to do the exact same thing after a couple months of me owning it. I took it into my dealership and they sent a picture to Ford and they replaced my seat. A few months later my passenger seat started to do the exact same thing and they replaced it as well.
     
  9. FordService

    FordService Official Ford Rep

    Joined:
    October 25, 2010
    Messages:
    5,367
    Likes Received:
    11
    Trophy Points:
    48
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    2014
    Hi esw2005,

    I recommend making an appointment at your dealership so they can take a look at your seat. Additionally, I can get this into the hands of your regional customer service manager; just send me a PM with your preferred servicing dealership and current mileage. I'll get the ball rolling!

    Crystal
     
  10. esw2005

    esw2005 New Member

    Joined:
    February 10, 2013
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    dallas, tx
    Year, Model & Trim Level:
    2013 explorer xlt
    I am fine with wrinkles but what I am talking about should not be happening. I have the non perforated seats. The seat is cracked as in a whole, many wholes to be exact. The cracks(wholes) are very fine, so its hard to get a good picture but I will see what I can do. This is my fifth vehicle with leather and I have never had this issue before.
     
  11. esw2005

    esw2005 New Member

    Joined:
    February 10, 2013
    Messages:
    24
    Likes Received:
    0
    Trophy Points:
    1
    City, State:
    dallas, tx
    Year, Model & Trim Level:
    2013 explorer xlt
    Crystal,

    Thanks for your concern. I am already in contact with a regional customer service manager due to my many issues with my new Explorer. Unfortunately dealerships/Ford does not care about their customers enough to provide a rent car, so I have to wait til next week when I have two days off in a row. At that time I will be addressing my other issues as well.
     
  12. 13TuxedoSport

    13TuxedoSport Active Member

    Joined:
    January 1, 2013
    Messages:
    145
    Likes Received:
    0
    Trophy Points:
    16
    City, State:
    Visalia, CA
    Year, Model & Trim Level:
    2013 Ford Explorer Sport
    Take off the spiky leather chaps and report back after a few weeks of use. Seems like its something the user is doing rather than a fault with Ford. ..or you just have really bad luck with leather
     
  13. JDraper

    JDraper Somewhat Functional Moderator Emeritus

    Joined:
    January 11, 2001
    Messages:
    15,338
    Media:
    5
    Likes Received:
    9
    Trophy Points:
    58
    City, State:
    McVeytown, PA
    Year, Model & Trim Level:
    '18 XLT
    My driver's seat cover was also replaced under warranty because of material degredation. The "leather" seats are really "pleather" not true leather, so they can be prone to cracking and peeling.
     
  14. FordService

    FordService Official Ford Rep

    Joined:
    October 25, 2010
    Messages:
    5,367
    Likes Received:
    11
    Trophy Points:
    48
    City, State:
    Dearborn, MI
    Year, Model & Trim Level:
    2014
    Hi esw2005,

    I'll be here if you need any assistance! :)

    Crystal
     
  15. Dr Plastic

    Dr Plastic Active Member

    Joined:
    July 10, 2005
    Messages:
    579
    Likes Received:
    2
    Trophy Points:
    16
    City, State:
    Newport News, Virginia
    Year, Model & Trim Level:
    '15 Limited FWD
    Well your seats may be pleather but the seating surfaces in my Ex are real leather! Don't know where you are getting your info from!
     
  16. JDraper

    JDraper Somewhat Functional Moderator Emeritus

    Joined:
    January 11, 2001
    Messages:
    15,338
    Media:
    5
    Likes Received:
    9
    Trophy Points:
    58
    City, State:
    McVeytown, PA
    Year, Model & Trim Level:
    '18 XLT
    From me seeing them come apart. They are definitely a pleather. It may be a very thin leather veneer, but the rest is not...:thumbdwn: On mine, the top .010" or so of what might have been a thin leather veneer peeled off.
     
  17. machine4321

    machine4321 Active Member

    Joined:
    March 3, 2013
    Messages:
    207
    Likes Received:
    6
    Trophy Points:
    18
    City, State:
    Ontario
    Year, Model & Trim Level:
    2017 sport
    I was looking at a used EX, and noticed a mark on the seat. It was a good sized gouge. No doubt it was a decent cut of hide.
     
  18. Inglewood Jack

    Inglewood Jack New Member

    Joined:
    September 4, 2012
    Messages:
    4
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    Murphy, TX
    Year, Model & Trim Level:
    2014 Limited 4X4
    Seat Wear

    We just purchased our 2014 Limited, but I've noticed that as I climb in and out I am sliding over the seat bolster on the seat base. Based on previous vehicles I've had I expect this to cause a lot of wear on the leather. Has anyone seen issues here, or does anyone have recomendations to keep the seats looking good? Previously we had a 2004 Eddie Bauer which had smoother seats for sliding in and out, as well as step bars to make getting in a bit easier. My wife really misses those.
     
  19. VinceL

    VinceL Well-Known Member

    Joined:
    May 24, 2011
    Messages:
    2,303
    Likes Received:
    2
    Trophy Points:
    48
    City, State:
    Frisco, TX
    Year, Model & Trim Level:
    2013 Explorer Limited
    As for keeping them looking good, regular cleaning and conditioning will help. Also, there are several side step options for the Explorer that can help ease entry and exit.

    Our driver's seat bottom cushion is slightly wrinkled, but the leather surface itself is fine, with no wear related blemishes. The side bolster on the seat back on the other hand is showing considerable wear to the point that the leather finish has rubbed through to raw leather. We pointed this out the first time we brought the car in with our big list of fix-its several thousand miles ago and Ford blew it off as normal wear and tear. Bull! If it was normal, the bottom cushion, which receives a greater amount of abuse from pivoting and sliding out of the vehicle would show the same wear. We cried fowl, and Ford customer service (the regional manager Wendy Grissom-Eisenhauer) blew us off. Our friend's Edge has 36,000 miles on it and his seat shows no wear at all. Looks like YMMV.
     
  20. peterk9

    peterk9 Staff Member Moderator Elite Explorer

    Joined:
    December 28, 2010
    Messages:
    23,216
    Likes Received:
    893
    Trophy Points:
    143
    City, State:
    Ottawa, Ontario area
    Year, Model & Trim Level:
    2017 Explorer Platinum
    Callsign:
    VE3
    Welcome to the Forum Inglewood Jack.:wavey:
    As I mentioned in my PM to you, I have moved your post to this thread. There are also several threads by members on how to look after and clean the seats.

    Peter
     
  21. foxtemple

    foxtemple Active Member

    Joined:
    May 17, 2012
    Messages:
    235
    Likes Received:
    0
    Trophy Points:
    0
    City, State:
    Philadelphia, PA
    Year, Model & Trim Level:
    2011 Ford Explorer
    Kind of off topic but;

    Does anyone know if a car upholstery shop can re upholster the perforated leather seats? Just curious. Mine are OK.
     






We Support Our Troops!