- Joined
- February 8, 1999
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- City, State
- Wayoutin, Aridzona
- Year, Model & Trim Level
- '93 XL '20 ST
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- AB7FH
]As I posted long ago, communications is not exactly Ford's strong point.
Peter
At least they've made some effort beginning with the 2011 model. Prior to the 5th gen, Ford never expressed an interest in participating in our forums to help new vehicle owners. I think they've made a big step in the right direction.
Their dealerships definitely need work as they represent Ford. They are "The Face of Ford" and what happens at a dealership can make or break the relationship with the brand.