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Sync/Nav Etc Poof, all gone...Sony stereo culprit

Discussion in '2011-2016 My Ford Touch / In Vehicle Technology' started by Randys1, July 2, 2011.

^^Searches ExplorerForum.com^^





  1. Randys1

    Randys1 Active Member

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    literally leaving town for vacation, go into convenience store, come back out, nothing, nothing on the screen, no radio, no climate, no nav no phone

    take it to dealer, 3 hours later i have all but nav back so left town, told me sony radio or stereo is malfunctioning with sync and this is happening to others

    anybody out there know about this?
     
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  3. dco43054

    dco43054 Well-Known Member

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    I was backing out to the garage yesterday evening and got the BSOD (Black Screen of Death :D) as well. I don't have the Sony radio.

    After about 3 or 4 minutes it rebooted and everything started working. It did a full hard reset.

    I thought I was going to have do a power-off reset, or worse a dead APIM, but it just lost its mind for a minute or two.
     
  4. Randys1

    Randys1 Active Member

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    what are those things please, power off reset and apim, and how do you do that?
     
  5. Sgt1411

    Sgt1411 Elite Explorer

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    Its means either disconnecting the positive battery lead for a couple minutes or removing fuse #29 so the power is shut off to SYNC system completely.


    The SYNC computer, which Ford calls the Accessory Protocol Interface Module (APIM), is housed separately from the head unit, which Ford calls the Audio Control Module (ACM), and interfaces with all vehicle audio sources as well as the high-speed and medium-speed vehicle CAN-buses.

    The first generation of the Ford's SYNC computer was designed in cooperation with Continental AG[18] and is built around a 400 MHz Freescale i.MX31L processor with an ARM 11 CPU core, uses 256MB of 133 MHz Mobile DDR SDRAM from Micron and 2GB of Samsung NAND flash memory,runs the Microsoft Auto operating system,[21] and uses speech technology by Nuance Communications. (From Wikipedia)

    Utilizing the USB port, SYNC's Microsoft Windows Auto-based operating system can be updated to work with new personal electronic devices. A Cambridge Silicon Radio (CSR) BlueCore4 chip provides Bluetooth connectivity with compatible phones and devices. SYNC's major chips cost US$27.80 which allows Ford to profitably sell the system at a much lower price than competitive offerings.
     
  6. Randys1

    Randys1 Active Member

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    but can it make coffee? :) thanks, where is the fuse box?
     
  7. Sgt1411

    Sgt1411 Elite Explorer

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    Under the IP below the steering wheel but disconnect the battery its easier and faster.
     
  8. Randys1

    Randys1 Active Member

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    thanks, battery, dont know what IP is...
     
  9. Sgt1411

    Sgt1411 Elite Explorer

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    Sorry

    IP = Instrument Panel

    Battery is easier to do then getting to the fuse. IMHO
     
  10. Randys1

    Randys1 Active Member

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    i figured out ip after i thought about it, sometimes i am dense

    thanks
     

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