Yes, the update changes the Nav substantially. See the video I posted above. The NAV itself is changed, as well as the maps they are using. Ford switched map providers.
They are sending a new SD card WITH the update.
If you decide to go to your dealer and get the upgrade early, you may have to wait to get the NAV card.
Oh for cryin out loud, sorry, know you are just doing your job...
ok, lets recap
1. my car was built 3-4-11, so I thought I was told here that means my car has to be upgraded by Ford, yes? no?
2. i of course have received nothing in the mail, at all, from Ford
3. i have an appt for tuesday at dealer, i have nav and insist that it be working (sorry, but this is ridiculous) all the time so I guess i should cancel my appt because if they do an upgrade and I dont have the sd card that wasnt mailed to me my nav wont work?
right?
Randys1: login into www.syncmyride.com and that will tell you if you can download and install the update or if you need to go to the dealership.
It's easy. Log in, select Get Updates and then on the next screen, look to see what it says under the heading; Dealer-Installed Updates. Mine shows the following;tried that, unless you can show me screen by screen where i am suppose to go, all i can do is flop around till i see a screen that says an upgrade is available and i can contact a dealer to get it - i have seen that screen, yes
but i have been told that without an SD card at a minimum, the nav will NOT be upgraded and in fact not even operable probably, so where is my SD CARD?
It's easy. Log in, select Get Updates and then on the next screen, look to see what it says under the heading; Dealer-Installed Updates. Mine shows the following;
For your 2011 Ford Explorer
This SYNC update requires a visit to your authorized local dealership. Please print the Request for SYNC Update form and then make a service appointment. Be sure to bring the printed form with you to your dealership.
Peter
Interesting update, my Tech just emailed me and said my Ex came up as an 11A02 not an 11A01 like I thought.
So that means mine is not considered an EARLY BUILD, so it doesn't need the extra software.
My build date was January 18 2011.
EXACT WORDING ON INVOICE
A Recall 11A02 SYNC with MyFord/MyLincoln Touch - Performance Upgrade CAUSE: 9641 Perform Recall 11A02, Command cooling fans to full using IDS, reprogram APIM with supplied USB flash drive. Install new SD card
1 CT4Z*19H449*AA CARD - MEMORY
I would love to know what files are on the flash drives of everyone that got one. The file i downloaded was from a friends download and my installed files from syncmyride are a little different from the ones you posted. i downloaded an auto install.lst file, a DONTINDX.msa file and a folder with 25 files in it. Are all the files the same and then each car installs what files they need, or does each flash drive have different files to go with individual cars... (know what i mean?) the folder has these files in it: (i have no idea why it is posting upside down!!!!) this is what i have:
Sync VersionGen2 - V3.0.2
Confirmed installations
BT4T-14D546-AM
BT4T-14D546-AP
SYNC compatible software
BT4T-14F496-AS
SYNC compatible software
BT4T-14F497-AP
SYNC compatible software
BT4T-14F603-AM
BT4T-14F603-AP
DA5T-14D546-AC
BT4T-14F497-AP
DA5T-14F657-AD
My dealer did not report the install either. I called a number on SMR about not being able to connect to Sync and also asked about it still showing version 2.11. The gentleman told me to run a vehicle health report and it would report the correct version. I did and it took a few minutes after the report ran to show up on my account, but it worked. I asked him if I should run a status checker and he said no run the vehicle health report.
well i stand corrected then... :
I must have been typing the same time you were. Both ways may work. In fact I was surprised that the VHR would update it and asked him three times about running the status checker.
So, you guys are able to run a vehicle health report? Ever since my upgrade, every time I try a VHR, it goes to the point of connecting by phone and then gives me an error message that there is a server error. Wonder if anyone else has this problem.
That won't work for us up here. No vehicle health reports are available for Canadian owners.My dealer did not report the install either. I called a number on SMR about not being able to connect to Sync and also asked about it still showing version 2.11. The gentleman told me to run a vehicle health report and it would report the correct version. I did and it took a few minutes after the report ran to show up on my account, but it worked. I asked him if I should run a status checker and he said no run the vehicle health report.