Wife's 2015 Sport. We came back from a trip this weekend and the audio system was working fine as was the voice in the Nav system. At some point, I switched the audio source from my phone, hooked via USB, to FM radio. On the right message screen the message "Audio Off" displayed even though the radio continued to play. (The "Audio Off" message is no longer being shown on the right message screen.)
My wife drove the car for the first time since we got back today and reports there is no sound. I check and she is correct there is no sound for any of the audio sources, in fact, the little volume line on the lower left of the FMT screen, in the Entertainment Quadrant, is absent. I plug an address into the nav system and don't hear the warning about obeying traffic laws or whatever it says. Additionally, when I push the voice command button there is no audio asking what the command is. So basically there is no audio output over any of the functions.
I did a search and found a thread about doing a "master reset" due to an "Audio Off" message but that was on a 2011 Ex. Obviously the car is under warranty but if there is a reset procedure I can do to avoid a dealer trip I'd prefer that solution.
I'd appreciate any suggestions that may help with this issue.