pumpkin
Well-Known Member
- Joined
- September 23, 2004
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- City, State
- North Carolina
- Year, Model & Trim Level
- '99 Limited V8 AWD
I just show a commercial advertisement for this. What a great deal! I wonder if one of the other "Big 3" will follow (are you paying attention Ford?)
http://www.chrysler.com/en/lifetime_powertrain_warranty/faq.html
NEW CHRYSLER LIFETIME POWERTRAIN WARRANTY CUSTOMERS -- Q&A
Q1: How do I know if I’m covered by the new Chrysler Lifetime Powertrain Warranty?
http://www.chrysler.com/en/lifetime_powertrain_warranty/faq.html
NEW CHRYSLER LIFETIME POWERTRAIN WARRANTY CUSTOMERS -- Q&A
Q1: How do I know if I’m covered by the new Chrysler Lifetime Powertrain Warranty?
- A1: You’re covered if you’re the first registered vehicle owner (purchased on or after July 26, 2007) – retail or lease – in U.S., Puerto Rico and The Virgin Islands.
- A2: The Chrysler Lifetime Powertrain Warranty covers the cost of all parts and labor needed to repair covered powertrain components – engine, transmission and drive system – on most new Chrysler, Jeep and Dodge 2006 MY, 2007 MY and 2008 MY vehicles.
- A3: Gasoline engine, transmission and drive systems (FWD, AWD, RWD or 4WD).
- A4. In order to maintain the Chrysler Lifetime Powertrain Warranty, you must have a powertrain inspection performed by an authorized Chrysler, Jeep or Dodge dealer once every 5 years. This inspection, performed at no charge, must be made within 60 days of each 5-year anniversary of the warranty start date of the vehicle. It is your responsibility to perform preventative maintenance on your vehicle. You’re strongly encouraged to follow the instructions contained in the Scheduled Maintenance Service guidelines in your Owner’s Manual.
- A5: The Chrysler Lifetime Powertrain Warranty begins at the end of the 3-year/36,000-mile Basic Limited Warranty.
- A6: Our confidence level in our vehicles is very high. Our dealers are telling us that our products are the best quality they've seen in a very, very long time – maybe ever. So, we'd like to take this level of confidence and share it with you, our customers. This new powertrain warranty demonstrates our commitment to you as a Chrysler, Jeep or Dodge customer and the confidence we have in our ability to produce quality, reliable and durable vehicles. We want you to feel that same confidence.
- A7: Our new Lifetime Powertrain Warranty covers over 88% of our vehicles sold at retail in the U.S. Vehicles that not covered include those used as/for/by police, taxis, limousines, postal delivery, ambulances, rental or government – these will continue to be covered by the 3-year/36,000-mile Basic Limited Warranty. Also excluded are SRT models and Dodge Sprinters which are covered by our 3-year/36,000-mile Basic Limited Warranty; and our diesel-engine vehicles (Dodge Ram Cab/Chassis and Dodge Sprinter) which are covered by a 5-year/100,000-mile engine warranty – our diesel-equipped Jeep vehicles have a 3-year/36,000-mile engine warranty.
- A8: Subsequent owners or lessees, even if they are within the same family or business, are not covered. Successor business entities or persons to whom the vehicle is transferred by operation of law are also not covered. Chrysler offers extended service contracts for purchase for second owners of Chrysler, Jeep and Dodge vehicles.
- A9: Our internal research data confirmed that the transferability take rate (available on the 7-year/70,000-mile warranty program) was low. We are providing peace-of-mind to the original owner who made the investment in our Chrysler product. Our competitors, Hyundai/KIA/Mitsubishi that offer what was considered the benchmark in long-term powertrain warranty (10 years/100,000 miles), only extend it to the original owner. With the announcement of the Chrysler Lifetime Powertrain Warranty, Chrysler will be the new benchmark in long-term powertrain warranty.
- A10: We are the first and only OEM to offer a lifetime powertrain warranty.
- A11: The 7/70 warranty included a deductible per repair visit, and coverage was transferable for a fee of $150. The new lifetime warranty has no deductible and is not transferable.
- A12: No. However, Chrysler Service Contracts offers a Lifetime Powertrain service contract that is similar to the Company’s new powertrain warranty program. For 60 days, this plan will be offered at a great value to you if you own a 2006 MY and 2007 MY Chrysler, Jeep or Dodge vehicle with the 3/36 basic limited warranty coverage.
- A13: At this time, we plan to continue this warranty program through the 2008 MY.
- A14: Initially, warranty details will be provided as a supplement to the current vehicle Warranty Information Books. Revised warranty books for future vehicles are currently under development. Customers may also visit Chrysler.com, Dodge.com and Jeep.com for more information.
- A15: No. Our research indicates that most consumers have independent towing service plans such as AAA.
- A16: No. This is a U.S. program only.
- A17: No. This demonstrates our commitment to improved quality on all our vehicles. This isn't a rebate or financing incentive. We stand behind our products with capital investment in facilities and technology. Our warranty programs exemplify our investment in powertrain. It's a move of strength.
- A18: Lifetime is lifetime.