I've got the same problem. It's an 02 Explorer, and I've been told 02 was a transition year, and none of the pictures I've seen on the forum look anything at all like what I see under my dash. I can't even find the actuator. Is it up in the middle of the dash behind the radio? And do I need to remmove the dash to get to it? Please help, it's cold in St. Louis this time of year