Truck fixed. Dealer sucks.
That is the number for the camera alright. Checked it out on fordparts.com. They only list one camera but I don't think that really mean much. Ford seems to have the same part number for items that aren't really identical. Came across that when a member had to get the front air dam replaced. The replacement came with the air duct cutout which the OEM one didn't have. The vehicle didn't have the tow package so the dealer had to reorder the same part number again and specify that the one they needed was without the cut out.
I don't know for sure if the guidelines are software or hardware related. I would think it is hardware in that it is part of the camera itself. Not sure if Rebecca knows. There have been other instances where the wrong camera has been installed.
Peter
Well, when I talked to the regional Ford service rep he said the programming for the lines was saved in the camera itself. This is why my truck still didn't work after they replaced the bcm.
Had a HORRIBLE experience at the dealer (Freedom Ford VA Beach) when I picked my truck up.
Went in, got the keys from the cashier, then they drove the truck around to me. I go to get into the truck and happen to look in the back to find my truck is still taken apart and there is a screwdriver also. I go grab the "shop foreman" to show him. At this point I'm so pissed I can see red. They had my truck for two and a half weeks and can't make sure it is fixed!
They spend another 15 minutes putting it back together and hand me the keys, no apologies from the service manager or anything.
I go to drive away and notice there is no gas left (22 miles). I took it to them with about half a tank. I started to drive back to work but decided to turn around and talk to tht GM.
The GM was not available so while I waited for any manager to show up I looked at the work invoices and notice there are 12 more miles on my truck than when I dropped it off. My average MPG, which I keep close track of, said 7! Not only died they drive my truck 12 miles to fix the backup camera they let it idle and burn all my gas!
Manager agreed to put 10 gallons in it and proceeded to continue to ask what salesman sold the truck to me. He was trying to sell me a new truck. Ass.
So, my truck needs new tires but they will never get another dime of my money.
Can't wait to get my survey.
Freedom Ford in Virginia Beach provided the worst service I have ever had with a dealership and could care less. They can pound sand!