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Ford Explorer Community - Maintenance - Modifications - Performance Upgrades - Problem Solving - Off-Road - Street
Explorer Forum Covers the Explorer ST, Explorer Sport, Explorer Sport Trac, Lincoln Aviator, Mercury Mountaineer, Mazda Navajo, Ford Ranger, Mazda Pickups, and the Ford Aerostar
I've not had to do this repair to mine but it seems like a broken window regulator? You'd need to remove the interior door panel of course, see if you can see any fault using a mirror and flashlight, then if it's the regulator, IIRC there are rivets to drill out to remove it. There's probably a topic about it in this forum.
I think what you are describing are loose hinges where they attach to the body. You'll need to detach at least the upper part of the inside hatch trim panel in order to access them. I can't remember if they require a torx or socket to tighten, though. Mine was doing this same thing until I tightened them. May also be loose at the glass. Those require a torx on the backside. Be gentle when snugging those up...don't want to break the glass.