Sgt1411
Elite Explorer
- Joined
- February 22, 2011
- Messages
- 4,540
- Reaction score
- 509
- City, State
- VanBC/GoodyearAZ
- Year, Model & Trim Level
- 2021 Explorer ST
- Callsign
- PRINCE51
i realize you're just the messenger, so please don't take this personally instead maybe relay to management. But sync w/ mft was sold to the consumers with the promise applink would be "available soon". This is the announcement of the end of life of our current mft, and it's really a bs move on ford's part. They failed to deliver on every promise they made regarding mft, and yet profited incredibly from the option. No available upgrade path for current mft users, and no ability to change out mft for an aftermarket infotainment system due to the complex integration with other system functions in 2013-2014 model vehicles has secured my decision to leave ford and pursue another manufacturer next year when i go shopping for my next vehicle.
Mft is a known clusterf@#$ of a mess, and those of us who stood by the bug ridden system for the past x years (personally 4 here) get to hear "buy a new vehicle if you want your problems fixed". I was chastised when i eluded to the 3.7 update being an eol for 2013 my and prior vehicles, but it looks like i was spot on.
You say we will continue to recv performance and bug fixes, but in reality we won't, and haven't for some time. If you haven't been able to fix some of the most basic bugs since 2011, what confidence can we possibly have in expecting any resolutions now after an eol is announced?
Deeply hurt by ford product management, and ivt
the kicker is, no one at ford will care =p
as a family we've purchased 5 ford vehicles in the last 2 years, it's nice to know the loyalty is rewarded.
+1