I just came from my ford dealer with my complaint about the cabin smell (4th time since I bought my 17 explorer..... low and behold there is a fix in their computer. I take my Explorer in next Monday to get it done. Seems there is a vent in the rear of the vehicle. If you are sitting in traffic and the wind blows toward the front of the vehicle exhaust could enter the cabin. Also on hard acceleration exhaust can enter the cabin due to a backdraft from the exaust system. They have to keep the car overnight to do an upgrade on the vent and change part of the exaust. I have a very good relationship with my dealer and the parts are already in stock. There is a TSB on this that include all explorers not just the police interceptors, 2011 to 2017. Good luck.
I don't want to possibly put a damper on this but if that is the one identified more than 2 years ago, that is not a new 'fix'.I just came from my ford dealer with my complaint about the cabin smell (4th time since I bought my 17 explorer..... low and behold there is a fix in their computer. I take my Explorer in next Monday to get it done. Seems there is a vent in the rear of the vehicle. If you are sitting in traffic and the wind blows toward the front of the vehicle exhaust could enter the cabin. Also on hard acceleration exhaust can enter the cabin due to a backdraft from the exaust system. They have to keep the car overnight to do an upgrade on the vent and change part of the exaust. I have a very good relationship with my dealer and the parts are already in stock. There is a TSB on this that include all explorers not just the police interceptors, 2011 to 2017. Good luck.
Thank you for the info, what is the TSB number?
Keep us in the loop PLEASE!
I
I don't want to possibly put a damper on this but if that is the one identified more than 2 years ago, that is not a new 'fix'.
http://www.explorerforum.com/forums...ring-acceleration.323597/page-21#post-3078681
http://www.explorerforum.com/forums...ring-acceleration.323597/page-61#post-3398391
http://www.explorerforum.com/forums...ring-acceleration.323597/page-62#post-3404485
http://www.explorerforum.com/forums...ring-acceleration.323597/page-93#post-3626971
The 'fix' in most cases did not eliminate the smell.
Peter
They recently "refreshed" the 2012 TSB before the NHTSA news broke, but it was a minor update that didn't go beyond those of previous revisions. Shame I didn't grab it when I had the chance.
FTA: Ford said it will cover the cost of repairs for carbon monoxide odor...Sounds like more BS to me.
https://www.policeone.com/police-pr...to-fix-carbon-monoxide-issues-in-police-SUVs/
FTA: Ford said it will cover the cost of repairs for carbon monoxide odor...
I thought CO was odorless...
View attachment 98519
Carbon monoxide is an odorless and tasteless gas. This statement clearly shows just how on top of this issue Ford really is, NOT. Rather than address the exhaust issue back in 2011 when many owners were posting about in, Ford is now in a very reactive mode.
To me there are two issues, treated exhaust entering the cabin and untreated exhaust entering the cabin associated with the police interceptors and possibly civilian owned Explorers, not sure yet.
I just came from my ford dealer with my complaint about the cabin smell (4th time since I bought my 17 explorer..... low and behold there is a fix in their computer. I take my Explorer in next Monday to get it done. Seems there is a vent in the rear of the vehicle. If you are sitting in traffic and the wind blows toward the front of the vehicle exhaust could enter the cabin. Also on hard acceleration exhaust can enter the cabin due to a backdraft from the exaust system. They have to keep the car overnight to do an upgrade on the vent and change part of the exaust. I have a very good relationship with my dealer and the parts are already in stock. There is a TSB on this that include all explorers not just the police interceptors, 2011 to 2017. Good luck.
So Ford acknowledges that there is a problem with police vehicles (that were not caused by Ford) and graciously offers to fix them for free. Meanwhile completely disavowing any responsibility for the other civilian owned vehicles that have not had any alterations but have the same issue