SimLam
New Member
- Joined
- June 14, 2017
- Messages
- 6
- Reaction score
- 3
- City, State
- Spring, TX
- Year, Model & Trim Level
- 2011 explorer, XLT
Hey all -
Our 2011 explorer main screen is dead. Disconnecting the battery at first restarted it but 2 days later dead again and the same fix no longer working. Dealer has been great they diagnosed it and said a module needs replaced (thinks he said the APIM but will double check). I am now outside of the 5 year APIM warranty extension, and even though its covered under the premium care extended warranty I purchased in full 2 yrs ago, im unfortunately at a point where i just have to fix this myself...
(long story short, ford protect acknowledged my payment in 2014 but accidentaly put the wrong VIN on file - and after 2 weeks "making the correction" they still haven't fixed the VIN, and keep feeding me a bunch of BS why its taking so long.. mean while dealer still cant fix the car. Im obvioulsy getting screwed by ford protect while wife and kids stuck without a functional car so just going to fix it myself)
Anyway - wondering if anyway can advise me on a few basics:
a) where is the APIM located?
b) what is the part number, where do i purchase? (i have a 2011)
c) can anyone explain the how to?... im hoping its just a plug and play/update software process?
Appreciate any leads! (sorry new to the Forum... correct me if im posting wrong)
Our 2011 explorer main screen is dead. Disconnecting the battery at first restarted it but 2 days later dead again and the same fix no longer working. Dealer has been great they diagnosed it and said a module needs replaced (thinks he said the APIM but will double check). I am now outside of the 5 year APIM warranty extension, and even though its covered under the premium care extended warranty I purchased in full 2 yrs ago, im unfortunately at a point where i just have to fix this myself...
(long story short, ford protect acknowledged my payment in 2014 but accidentaly put the wrong VIN on file - and after 2 weeks "making the correction" they still haven't fixed the VIN, and keep feeding me a bunch of BS why its taking so long.. mean while dealer still cant fix the car. Im obvioulsy getting screwed by ford protect while wife and kids stuck without a functional car so just going to fix it myself)
Anyway - wondering if anyway can advise me on a few basics:
a) where is the APIM located?
b) what is the part number, where do i purchase? (i have a 2011)
c) can anyone explain the how to?... im hoping its just a plug and play/update software process?
Appreciate any leads! (sorry new to the Forum... correct me if im posting wrong)