I am new to this forum so thank all of your for your patience if this has been covered. I have a 2014 Ford 4wd explorer, just recently moved to Texas so have a new dealer. After a couple of trips to the dealer with the foul exhaust, propane, death smell odor the service tech found the tsb and parts are on the way to replace the PTU, etc.
However, there is not information on when the parts will arrive or the repair scheduled.
Is this odor toxic or a concern for my family's health? This is the "soccer mom" vehicle and I want my wife and kids safe. We have a couple of days driving ahead at Thanksgiving and want to be safe.
Note to Ford... Make this more public for your dealerships! Mine said that since they didn't see many 4wd/AWD Explorers this wasn't on their radar. They started with a bad battery, then dead animal search, then sniff test (tech and I smelled the car all over while running...). There has to be a better process for these issues! I kept referring to the internet postings until they found the TSB...