ou81
Elite Explorer
- Joined
- May 14, 2017
- Messages
- 44
- Reaction score
- 16
- City, State
- Ottawa, ON
- Year, Model & Trim Level
- 2020 Explorer ST
In early May I took delivery of a Blue ST (big wheels and the tech package). It worked well but the front camera didn't work. I sent it in to have extra tinting installed on the front driver / passenger side windows and installation of my dashcam (which they had removed from my 2017 Platinum trade-in). I asked them to fix the front camera and after a few days they had determined that mice had chewed through a wiring harness while it sat on the lot of another dealer about 150 miles from here. Initially they said they'd have to order a replacement harness from Ford Canada (apparently it's not a standard part) and it would take up to 6 weeks to arrive. A day or two later, their head tech suggested that replacing the harness would require moving the engine out of the way and that would be a major job so they decided to send the car back to the original dealer and order me a new one.
In the meantime, they loaned me a red version (red is the fastest color) of my ST with all of the same features. I've been driving that for about a month now and am thoroughly enjoying it. On Monday, I'll be picking up my third ST of the year. The paperwork is pretty complicated but the dealership is taking care of it and I can't complain. 3 brand new ST's in about 6 weeks.
In the meantime, they loaned me a red version (red is the fastest color) of my ST with all of the same features. I've been driving that for about a month now and am thoroughly enjoying it. On Monday, I'll be picking up my third ST of the year. The paperwork is pretty complicated but the dealership is taking care of it and I can't complain. 3 brand new ST's in about 6 weeks.