mustanglx99
New Member
- Joined
- May 3, 2024
- Messages
- 5
- Reaction score
- 1
- City, State
- ontario, Canada
- Year, Model & Trim Level
- 2020 XLT
Hi there,
I have a 2020 Explorer XLT that is currently experiencing the Audio Off, No Nav (Showing Detroit and not updating), phone calls work but no Audio (it shows its connected and can call and hang-up but no audio)
A bit of history here : The APIM was supposed to be changed a few months ago since the dealer said it would no longer take updates. I was able to update it a few days ago to 3.4, Sync 3 Build 23188 hoping that the update would correct this problem. Same result as above.
I cant seems to find the part number of that ACM that my research leads me to believe is at fault. If you have any advice on this, Im open to everything.
Battery unplugged overnight, Master Reset Twice, held down power and seek reset, pulled fuses, read and clear codes (there were none) with odb2 scanner. All have been done multiple times in the past few days.
Thanks
I have a 2020 Explorer XLT that is currently experiencing the Audio Off, No Nav (Showing Detroit and not updating), phone calls work but no Audio (it shows its connected and can call and hang-up but no audio)
A bit of history here : The APIM was supposed to be changed a few months ago since the dealer said it would no longer take updates. I was able to update it a few days ago to 3.4, Sync 3 Build 23188 hoping that the update would correct this problem. Same result as above.
I cant seems to find the part number of that ACM that my research leads me to believe is at fault. If you have any advice on this, Im open to everything.
Battery unplugged overnight, Master Reset Twice, held down power and seek reset, pulled fuses, read and clear codes (there were none) with odb2 scanner. All have been done multiple times in the past few days.
Thanks