Official Ford Rep
- October 25, 2010
- Reaction score
- City, State
- Dearborn, MI
- Year, Model & Trim Level
Mirror markers being the integrated turn signals in the mirrors.
I have a 2013 Explorer XLT with less than 9,000 miles on it. After having this issue (twice now) I decided to join this forum and see if anyone else has been having issues with the 2013.
I saw this thread (but it's old : ): http://www.explorerforum.com/forums/showthread.php?t=311194
They fixed it the first time (5,000 miles in) with no complaints and only one side needed to be done. This last time the Explorer needed both replaced as they had drops of water in them (8,800 miles in). After I went and picked it up today, my dealer told me that since it's the second time it's happened and it's not a "known issue" that Ford would probably not fix it a third time. He then asked me how I washed my vehicle and that somehow I had to be causing the problem because they don't have this issue.
I don't know if I was treated this way because of my age (I'm 24) or if they just don't want to deal with me anymore, but it left a bad taste in my mouth.
Anyone else having issues with their mirror marker lamps getting water/moisture in them?
I'm glad to hear that everything is fixed and moisture-free! If you ever have difficulty getting service or having something addressed under warranty, please reach out to me via PM. I'm always happy to step in and assist however I can.
I have moisture in one... Noticed it the day after I bought it (new 2013).
Haven't taken it in to them yet, I can't be bothered.... I'll have them replace it eventually, but I've got nearly 3 years of warranty yet... I can wait.
You can combine this service with an oil change or other scheduled maintenance appointment if you want to save yourself from making a separate trip.
Got mine fixed under warranty
Glad to hear it, zed512!
As always, feel free to reach out to me if you have any questions or concerns.