Interesting phone call today!!! But first the history.
I recently installed a 3" BL on top of my 2" suspension lift. This put me in the market for 33's. I have a set in the garage, but they are not what I want, and they are 13.5" wide which just causes to many rubbing issues for me to trim away. How do you cut the chassis itself
Any way I am not a fan of Les Scwab's Open Country tires, so I was left with few options I like. After calling and running all over town I found that only 2 chains were willing to install 33's on an explorer regardless of lift. Sears wanted a huge amount of cash for tires, and as I said Les Scwab has no tire that interests me. After getting rejected too many times I called Discount Tire. The guy I talked to agreed to fit the tires for me after a bit of haggling and placing a special order. But, when I get there the manager meets me at the door and refuses to serve me. I was a bit pissed and drug him out to the parking lot to demonstrate the amount of room I had for tires (really I wanted to show him the room under them ). He didn't care and asked me to leave. I went back in and rolled my 5 BFG M/t's up to the counter and got out my wallet. The manager came running and refused to even sell me the tires knowing that I would have a small local shop mount them for me.
At this point I was seeing red, mainly due to his rude manner. I came home and ranted for a while then sent the corporate office a complaint (this was Monday Night)
Today I get a call from Doug who claimed to be the vice president of quality control for the Pac West region. He was very apologetic, and confirmed that this was the policy for 91-94 Explorers, however not for the second or third generation trucks. We had a long discussion regarding the Firestone lawsuits, and the changes that have been made to the Explorer through it's different generations. In the end of this thirty minute chat he agreed that since the lift kits are available on the market they should not discriminate on tires.
He left me with a promise to research the reasons behind all of this hoopla, and to do his best to convince corporate offices of the need for this policy change. In addition to this he has contacted the store I visited and informed them that they would install my tires for me with no questions, and furthermeor that they would be doing the same for all explorers 95 and up. He said he can't change the ruling on first gen explorers without further research, but will get back to me.
I expect to be denied at places like this, but to get told yes then turned away after special ordering the tires was just too much. Hopefully this will actually go somewhere, and we can all get tires at Discount tire if we choose to.
Now my personal debate is should I go back to the store and rub it in there face, or should I say screw them and order my tires from tire rack for my "f-250 superduty"
I recently installed a 3" BL on top of my 2" suspension lift. This put me in the market for 33's. I have a set in the garage, but they are not what I want, and they are 13.5" wide which just causes to many rubbing issues for me to trim away. How do you cut the chassis itself
Any way I am not a fan of Les Scwab's Open Country tires, so I was left with few options I like. After calling and running all over town I found that only 2 chains were willing to install 33's on an explorer regardless of lift. Sears wanted a huge amount of cash for tires, and as I said Les Scwab has no tire that interests me. After getting rejected too many times I called Discount Tire. The guy I talked to agreed to fit the tires for me after a bit of haggling and placing a special order. But, when I get there the manager meets me at the door and refuses to serve me. I was a bit pissed and drug him out to the parking lot to demonstrate the amount of room I had for tires (really I wanted to show him the room under them
). He didn't care and asked me to leave. I went back in and rolled my 5 BFG M/t's up to the counter and got out my wallet. The manager came running and refused to even sell me the tires knowing that I would have a small local shop mount them for me.At this point I was seeing red, mainly due to his rude manner
. I came home and ranted for a while then sent the corporate office a complaint (this was Monday Night)Today I get a call from Doug who claimed to be the vice president of quality control for the Pac West region. He was very apologetic, and confirmed that this was the policy for 91-94 Explorers, however not for the second or third generation trucks. We had a long discussion regarding the Firestone lawsuits, and the changes that have been made to the Explorer through it's different generations. In the end of this thirty minute chat he agreed that since the lift kits are available on the market they should not discriminate on tires.
He left me with a promise to research the reasons behind all of this hoopla, and to do his best to convince corporate offices of the need for this policy change. In addition to this he has contacted the store I visited and informed them that they would install my tires for me with no questions, and furthermeor that they would be doing the same for all explorers 95 and up. He said he can't change the ruling on first gen explorers without further research, but will get back to me.
I expect to be denied at places like this, but to get told yes then turned away after special ordering the tires was just too much. Hopefully this will actually go somewhere, and we can all get tires at Discount tire if we choose to.
Now my personal debate is should I go back to the store and rub it in there face, or should I say screw them and order my tires from tire rack for my "f-250 superduty"
