Mine has not worked since getting 2.11 installed last week, even with resets from Sirius. Have you requested a reset from Sirius?
Yes, twice and now I have an hour glass on all but two of the traffic link tabs. Was driving the vehicle for about an hour after the first request with no data update. I also want to note that I noticed a problem with my Info link about a week ago (ver 2.8).
This same problem happened when I first bought the vehicle in the April-May time frame and it went away. Go figure. If you have ver 2.11 and I have ver 2.8 then I would think it is not a software issue. Hardware is a possibility and of course is the system receiving the data from Sirius. Maybe the Sirius site has been hacked.
If you note in the threads the dates when this started it has been recently and my thought it is more a Sirius issue and not the electronics or software in the vehicle. Sirius suggested I take the vehicle to Ford and have them check it out.
I am sure they will want to jump at installing ver 2.11 thinking that will fix the problem. As noted I have ver 2.8 which I would like to keep until a known good software has been released to fix all the problems. I don't like being a BETA tester.
Reminds me of going to the doctor and letting them practice on me.
Ford needs to have one Point of contact/control for ALL SYNC, MFT, SIRIUS, ETC issues. Under the current system there is to much of a chance to pass the buck or blame from one vendor to another, hardware, software, operator, user, etc.
Programmers need to start monitoring via software and log any faults that the technician can see to help troubleshoot the system. Would be great if this was part of the Vehicle Health Report.