Was wondering if they made the delivery date. My new Sport from order to estimated delivery is one day over 3 months UGH. Guess I really didn't expect that long of a time frame. Thanks in advance
Sadly, my 2018 Explorer Platinum still has not been delivered to me. But I see light at the end of the tunnel.
After my wife and I visited the dealership to see the new Explorer for the first time on December 21, I received a call from the dealership's general manager. He said they discovered a troublesome warning light on the instrument panel, and they needed time to diagnose and remedy the problem before they could release the vehicle to me. In fact, he admitted they didn't know if what they were seeing was normal behavior or an abnormality.
Over the next several days, I received regular updates from the dealer (this is a good thing). First, they thought it was a bad ABS sensor. Then they talked with Ford Engineering in Dearborn and decided to replace the ABS control module. Then Ford Engineering wanted my dealership's techs to compare my Explorer's warning-light behavior with another 2018 Platinum because the Platinum models have a unique instrument panel and even the Ford engineers weren't sure if the behavior of my warning light was normal or abnormal.
Yesterday, my dealership's business manager called to let me know the warning-light problem was resolved by the new ABS control module, and they verified operation by comparing my 2018 Explorer Platinum with a similar 2018 Platinum at another dealership. With the holiday happening this weekend, we decided it would be best to schedule delivery for next Tuesday, January 2.
If that happens, my timeline looks like this:
Ordered on: 8/10/2017
VIN assigned: 9/15/2017
In production: 11/8/2017
Window sticker: 11/9/2017
Assembled: 11/16/2017
In transit: 12/13/2017
At dealership: 12/20/2017
Delivered to me: 01/02/2018
I have to wonder if my Explorer was being held for repair at the assembly plant in Chicago, then someone decided to just ship it to the selling dealership to have its factory defect corrected. I'll probably never know.
I hope you have better luck with delivery of your 2018 Explorer Sport!