• Register Today It's free! This box and some ads will disappear once registered!

^^Searches ExplorerForum.com^^

Sync 3 keeps resetting iPhone ringer volume


Chris-74

Member
Joined
September 18, 2016
Messages
61
Reaction score
2
City, State
Vancouver
Year, Model & Trim Level
2017 Explorer XLT
My iPhone 6 ringer volume keeps getting reset to maximum volume every time it connects to Sync 3. I keep turning it down, and it stays that way until I hop in the car. Next time the phone rings, it's on full blast again, even after I've gotten out of the car. Anyone else have this problem and know how to fix it? Not even sure if it's the phone or the vehicle that's doing this. Not using Apple car play, just regular ol' Bluetooth connection.
 


Join the Elite Explorers for $20 per year. Gets rid of the ads! New $5 per month option.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.




thefranchise713

Well-Known Member
Joined
April 22, 2016
Messages
1,246
Reaction score
156
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
I've had this issue as well. Maxes out both ringer and bluetooth and I have no idea why.

Ever since iOS 10.0.2 I'm having real issues with USB and Sync 3, too...
 








thefranchise713

Well-Known Member
Joined
April 22, 2016
Messages
1,246
Reaction score
156
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
Man, that's a terrible workaround. Come on, fix this, Ford!
 




Odrapnew

Active Member
Joined
December 27, 2013
Messages
835
Reaction score
75
City, State
MN
Year, Model & Trim Level
2014 Explorer Sport
Sounds like an IOS issue, not a Ford issue.

Also, how is that a workaround? Sounds like a solution.
 




thefranchise713

Well-Known Member
Joined
April 22, 2016
Messages
1,246
Reaction score
156
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
Sync is commanding the ringers and volume to their max, not the phone which is responding to the command. Turning off desired functionality (that is, the buttons) is not a solution.
 




Daniel3794

New Member
Joined
June 29, 2017
Messages
6
Reaction score
0
City, State
Richmond, VA
Year, Model & Trim Level
2017 Ford Explorer XLT
I just bought a brand new 2017 Ford Explorer yesterday and I am having the same issue. I agree that having me change my phone's settings not to respond to my volume controls is not a solution.

I just browsed the Ford F-150 forum and they are having the same problem (even posting all the way up through today complaining about it).

Is Ford going to fix this or not?
 




Daniel3794

New Member
Joined
June 29, 2017
Messages
6
Reaction score
0
City, State
Richmond, VA
Year, Model & Trim Level
2017 Ford Explorer XLT
Another tip is below, although it still doesn't fix this annoying problem.

You can create an iPhone "Reminder" using the location setting "Getting out of the car" to create a notification to remind yourself to turn the volume back down. But I'm guessing that it will still be annoying to have to do this every time you get out of your vehicle.
 




PlatinumOwner

Active Member
Joined
March 6, 2016
Messages
349
Reaction score
56
Year, Model & Trim Level
2016 Explorer Platinum
Are you running version 2.2, what is your SYNC build number?
 




Daniel3794

New Member
Joined
June 29, 2017
Messages
6
Reaction score
0
City, State
Richmond, VA
Year, Model & Trim Level
2017 Ford Explorer XLT
I think it's sync 3 version 2.2. I got the 2017 Explorer with 202A package, so whatever that gave me is what I have.
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
27,030
Reaction score
1,481
City, State
Ottawa, Ontario area
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
I think it's sync 3 version 2.2. I got the 2017 Explorer with 202A package, so whatever that gave me is what I have.
I'm quite sure that unless you down loaded V2.2 yourself or asked a dealer to install it, that you have V2.0.

Peter
 




Daniel3794

New Member
Joined
June 29, 2017
Messages
6
Reaction score
0
City, State
Richmond, VA
Year, Model & Trim Level
2017 Ford Explorer XLT
Thanks, Peter.

So, if I've got sync 3 v2.0, will v2.2 fix the problem?

I think what I and thousands of other Ford owners want to know is, "is a fix on the way?"
 




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
27,030
Reaction score
1,481
City, State
Ottawa, Ontario area
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3




PlatinumOwner

Active Member
Joined
March 6, 2016
Messages
349
Reaction score
56
Year, Model & Trim Level
2016 Explorer Platinum
I don't have this issue with 2.2, you should update.
 












emxmagnum

New Member
Joined
November 16, 2017
Messages
1
Reaction score
0
Year, Model & Trim Level
17 Explorer Lmtd 4x4 3.5
My iPhone 6s Plus has done this exact thing intermittently with other Bluetooth applications (like my home theater) and even when using the aux cable on my non-Sync vehicles.

Perhaps the fine folks at Ford can figure out a way to make it stop, but at least in my case the issue is with the phone - or perhaps the phones user ;-) - not the vehicle.

For what it’s worth my office mate has an Android phone that is plagued by the same issue and they too experience it with non-Sync applications.
 




tinner

Active Member
Joined
May 29, 2013
Messages
293
Reaction score
3
City, State
KC MO. area
Year, Model & Trim Level
2013 Explorer Limited AWD
My iPhone 6s Plus has done this exact thing intermittently with other Bluetooth applications (like my home theater) and even when using the aux cable on my non-Sync vehicles.

Perhaps the fine folks at Ford can figure out a way to make it stop, but at least in my case the issue is with the phone - or perhaps the phones user ;-) - not the vehicle.

For what it’s worth my office mate has an Android phone that is plagued by the same issue and they too experience it with non-Sync applications.
I had the same issues until I started running IOS 11.0.1 and the max ringer volume on my F150 Sync3 finally went away along with other Bluetooth issues. Now running IOS 11.1.2 and the pain in the butt max ringer seems to be gone for good. Don't know what IOS you are running but some of the IOS 10.x.x had some Bluetooth bug issues-big time.
 
Last edited:




peterk9

Staff member
Moderator
Elite Explorer
Joined
December 28, 2010
Messages
27,030
Reaction score
1,481
City, State
Ottawa, Ontario area
Year, Model & Trim Level
2020 Aviator Reserve
Callsign
VE3
My iPhone 6s Plus has done this exact thing intermittently with other Bluetooth applications (like my home theater) and even when using the aux cable on my non-Sync vehicles.

Perhaps the fine folks at Ford can figure out a way to make it stop, but at least in my case the issue is with the phone - or perhaps the phones user ;-) - not the vehicle.

For what it’s worth my office mate has an Android phone that is plagued by the same issue and they too experience it with non-Sync applications.
Welcome to the Forum.:wave:
I don't have a Smartphone but from reading the posts it seems that issue is with the phones being used and not Sync 3.

Peter
 


Join the Elite Explorers for $20 per year. Gets rid of the ads! New $5 per month option.

Explorer Forum has probably saved you that much already, and will continue to save you money as you learn how to diagnose fix problems yourself and learn which modifications work without having to experiment on your own. Elite Explorer members see no advertisements, no banner ads, no double underlined links, can add their own profile photo, upload photo attachments in all forums, and Media Gallery, create and save more private Conversations, and more. Join Today. Your support is greatly appreciated.




thefranchise713

Well-Known Member
Joined
April 22, 2016
Messages
1,246
Reaction score
156
City, State
Buffalo, NY
Year, Model & Trim Level
'18 Toyota Prius Prime
Problem is, Sync 3 is jamming up the Volume Up control in the API when it sees BT Audio is present.

On iPhones, if you have Volume Buttons controls Ringer, your ringer gets maxed out. If you have audio playing already or you turn that off, general volume is maxed out.

I wish Ford would fix this already. It's not a phone issue--it's just taking the commands given by Sync via BT. I still have this issue on the latest version of iOS.
 




Thread starter Similar threads Forum Replies Date
D 2017 Explorer..Sync "indexing" 2017+ Sync 3 / In Vehicle Technology 1
Y Sync 3 Map Upgrade Issue 2017+ Sync 3 / In Vehicle Technology 5
T Nav/Sync System Problem 2017+ Sync 3 / In Vehicle Technology 12
R New Sync Update JRT3-14G381-AS.zip. Any luck? 2017+ Sync 3 / In Vehicle Technology 12
Y Sync 3 v3.0 Bluetooth, Aux Line In or USB Storage Alternatives 2017+ Sync 3 / In Vehicle Technology 2
expoman55 Sync Lastest version - ford pass et al 2017+ Sync 3 / In Vehicle Technology 1
dlphnfn Incoming call to Sync 3 w/ Pixel 2 2017+ Sync 3 / In Vehicle Technology 0
D Sync 3 problems. APIM? 2017+ Sync 3 / In Vehicle Technology 2
Z Sync V3.0 to V3.4 Upgrade 2017+ Sync 3 / In Vehicle Technology 104
B Sync 3 still dropping my phone 2017+ Sync 3 / In Vehicle Technology 16
T Sync screen blank sometimes. 2017+ Sync 3 / In Vehicle Technology 1
B Sync 3 bracket modification 2017+ Sync 3 / In Vehicle Technology 3
Bobs2018Explorer Upgrading basic non-Nav 4" Sync to 8" Sync-3 with Navigation 2017+ Sync 3 / In Vehicle Technology 2
D What version of Sync do I have? 2017+ Sync 3 / In Vehicle Technology 3
A SYNC Entertainment 2017+ Sync 3 / In Vehicle Technology 2
L Sync 3 Issues 2017+ Sync 3 / In Vehicle Technology 3
B Bluetooth issues with Sync 3 2017+ Sync 3 / In Vehicle Technology 4
ddaniel13 Sync 3 apps youtube 2017+ Sync 3 / In Vehicle Technology 1
B Sync 3 FINALLY updated 2017+ Sync 3 / In Vehicle Technology 5
B Sync 3 issues 2017+ Sync 3 / In Vehicle Technology 7
L Sync 3 - No GPS or AM/FM Radio ? 2017+ Sync 3 / In Vehicle Technology 14
B Sync 3 Mic Location 2017+ Sync 3 / In Vehicle Technology 2
M CarPlay and SYNC 3 Nav? 2017+ Sync 3 / In Vehicle Technology 6
J Stopping Sync notice on vehicle start 2017+ Sync 3 / In Vehicle Technology 2
S General Sync 3 Impressions 2017+ Sync 3 / In Vehicle Technology 4
B Sync 3 NAV & Bluetooth 2017+ Sync 3 / In Vehicle Technology 1
M Navigation Sync 3 2017 Explorer question 2017+ Sync 3 / In Vehicle Technology 3
A Newbie to Infotainment- Where to start with setting up Sync 3? 2017+ Sync 3 / In Vehicle Technology 10
E Newbie - Sync 3 question 2017+ Sync 3 / In Vehicle Technology 2
B Failed Sync update 2017+ Sync 3 / In Vehicle Technology 9
A Sync 3 GPS only allows 50 favorite destinations 2017+ Sync 3 / In Vehicle Technology 4
2 Touch Screen/Sync acting up 2017+ Sync 3 / In Vehicle Technology 8
J Sync 3 Home Screen - Removing Heated Steering Wheel opt. 2017+ Sync 3 / In Vehicle Technology 1
S Sync 3 flaky 2017+ Sync 3 / In Vehicle Technology 5
B MFT to Sync 3 upgrade success... but some remaining issues 2017+ Sync 3 / In Vehicle Technology 34
C Sync 3 3.0 - Turns Radio off after using Android Auto? 2017+ Sync 3 / In Vehicle Technology 1
C sync 3 3.0 ... no waze support? 2017+ Sync 3 / In Vehicle Technology 37
Gilbert M Vega ?? On 2018 explorer sync 3 navigation. 2017+ Sync 3 / In Vehicle Technology 5
J Ford Sync (not Sync 3) software update will not recognize USB drive 2017+ Sync 3 / In Vehicle Technology 38
P upgrading-2016-explorer-to-sync-3-forscan-questions 2017+ Sync 3 / In Vehicle Technology 0
S Sync Connect - wifi hotspot 2017+ Sync 3 / In Vehicle Technology 8
H Sync 3 and quick charge 2017+ Sync 3 / In Vehicle Technology 2
B sync 3 which maps are installed? 2017+ Sync 3 / In Vehicle Technology 25
L Alexa now on Sync 3 2017+ Sync 3 / In Vehicle Technology 1
S 2017 Rear DVD entertainment System Slimline 7 auxiliary on Sync Help Needed 2017+ Sync 3 / In Vehicle Technology 2
J How often does Ford release SYNC software updates? 2017+ Sync 3 / In Vehicle Technology 12
V SYNC 3 latest version 2017+ Sync 3 / In Vehicle Technology 466
N Sync 3 able to play videos? 2017+ Sync 3 / In Vehicle Technology 3
D Siri not letting me use Sync 3 Voice Navigation! 2017+ Sync 3 / In Vehicle Technology 2
2 Some general Sync 3 questions.. 2017+ Sync 3 / In Vehicle Technology 11
Similar threads


















































Top