Window and door lock problems!!

[96fordexplorer*]

I recently bought a 1996 Ford Explorer and my 2 front windows won't go up or down. If I use the window switches they make noise like they're trying to work but they just won't move up or down. The other problem I have is only the driver side door lock wont go up or down when I lock or unlock the doors with the switches. all other door locks work. However, if I use the key it opens it. What are the steps to figure out what my problem is?

 

[J_C]

Take the door panel off and see if the window regulator is moving or you only hear sounds from the motor. If the regulator broke you may need a new one but if it's just the motor gears there are plastic pucks inside that can shear off. Dorman makes a "help" kit with replacement pucks, I think Autozone among others might sell it.

Locks, look for broken linkage or springs. Compare the driver's side to the working passenger's side.

 

[Spudhut]

Just like @J_C said, I had the same issue; window motors spin, but the glass isnt moving. There was a clicking sound coming from the door panel....Good indicator the regulators are shot - time for new ones or hit up your local JY.

 

[koda2000]

There are little bean/pill shaped things inside the driven gear. What happens is they wear out and then the motor can spin w/out moving the window. You used to be able to buy replacement beans in the HELP section of most auto parts stores, but as they're a Dorman product the quality is questionable. Dorman 747-409 gear and beans.

 

[lobo411]

The door lock switches not working is probably a broken wire in the wire bundle "accordion" between the door and the car body.